Employee Relations Specialist

Aioi Nissay Dowa Europe; Forest Hall; On-site; GBP 60,000 - 80,000; Part time

Job summary

A dynamic insurance company in Forest Hall, UK, is seeking an Employee Relations Specialist to support their People & Culture team on a part-time basis (22.5 hours/week). You will deliver expert guidance on employee relations and management, champion diversity, and contribute to a positive workplace culture. Ideal candidates will have CIPD Level 5 qualification and strong communication skills. Flexible and competitive benefits offered to support your growth and well-being.

Benefits

Up to 28 days annual leave

Discretionary annual bonus

Private medical insurance

Life assurance

Family-friendly policies

Qualifications

• Experience in employee relations and people management.
• Comfortable using data for operational insights.
• Exceptional verbal and written communication skills.

Responsibilities

• Provide monthly reports identifying trends for managers.
• Coach people managers on Employee Relations matters.
• Support onboarding and induction for new managers.

Skills

CIPD Level 5 Qualification

Data analysis

Communication skills

Stakeholder influence

Organizational skills

IT and Microsoft packages

Education

CIPD Level 5 Qualification

Job description

Location: Newcastle | Function: People & Culture | Hours: Part time 22.5 hours per week

At AND-E, we’re proud to be one of the fastest-growing insurance companies — and even prouder of the warm, inclusive culture we’re building. We’re committed to creating a diverse community, combining a unique mix of talents and perspectives to help drive our business forward.

We’re growing, and we’re looking for an Employee Relations Specialist to join our People & Culture team in Newcastle on a part time, permanent basis: 22.5 hours per week

In this role, you’ll deliver a best-in-class People Advisory service, supporting managers across the business with expert guidance on employee relations and people management. Your insights and expertise will help shape a positive employee experience, aligned with our values and culture.

AND-E was proud to be shortlisted for Best Insurance Employer at the 2022 British Insurance Awards, earning a 5-star rating — a reflection of our commitment to our people.

If you're ready to take your career further, faster — this is your opportunity.

Responsibilities

• Provide insightful monthly reports to operational managers, identifying trends and supporting improvement initiatives.
• Coach and guide people managers through all Employee Relations matters.
• Support onboarding and induction for new People Managers.
• Assist in managing organisational change programs alongside leadership.
• Collaborate across business functions to deliver a seamless people service.
• Support People Services with complex queries, driving continuous improvement and user experience.
• Maintain and update people policies, ensuring compliance and accessibility.
• Oversee governance of regulatory and legislative requirements (e.g., Visa, GDPR, Employment Law).
• Support line manager development and training initiatives.
• Champion culture, wellbeing, and diversity, contributing to DE&I goals.
• Help deliver People & Culture strategies aligned with business objectives.

Knowledge, Experience & Qualifications

• CIPD Level 5 Qualification or proven and demonstrable experience required
• Ability to use data to create meaningful insight in support of operational performance
• Process improvement and organisational skills, with a commitment to building internal and external relationships
• Experience in influencing stakeholders
• Exceptional verbal and written communication skills
• Skill in considering the wider context and making impartial judgments in differing situations
• Comfortable working under own initiative, making decisions and seeking counsel where necessary
• High level of business integrity and professionalism
• Innovative, customer focused and proactive approach to resolving problems, taking ownership and accountability
• Excellent use of IT and Microsoft packages.

Why Join Us?

At AND-E, your growth matters. We support your development in your current role while offering chances to explore new opportunities and advance your career.

What makes us stand out

Award-Winning Employer : Named Best Large Insurance Employer 2023 at the British Insurance Awards.

Work-Life Balance: Flexible working that fits your life — whether it’s a school play or a home delivery.

Competitive Salary & Benefits

• Up to 28 days annual leave (plus buy / sell option)
• Discretionary annual bonus
• Private medical insurance
• Life assurance
• Health, wellbeing, and financial support (EAP, virtual GP, flu jab vouchers, and more)
• Family-friendly policies including :
• Paternity pay - two weeks leave paid at 100% of your average earnings
• Maternity and shared parental leave - two weeks paid at 100% of your average earnings, then 18 weeks at 90% of your average weekly earnings
• £200 baby bonus
• Additional perks like pension advice, season ticket loans, cycle schemes, and financial flexibility tools.

We’re committed to a diverse, inclusive workplace where everyone is valued and supported, including embracing neurodiversity.

Equal Opportunities

We treat all employees and applicants fairly regardless of age, gender, ethnicity, disability, or any protected characteristic.

Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to ma