Employee Relations Specialist

Fitzgerald HR; City Of London; Hybrid; GBP 55,000 - 64,000; Full time

Job summary

A human resources consultancy is seeking an Employee Relations Specialist to manage a variety of complex ER cases. This hybrid role offers flexibility with a starting salary of £55,000. Candidates should have strong ER experience, excellent communication skills, and ideally be CIPD Level 5 qualified. The position involves advising clients, conducting investigations, and supporting organizational change. The company offers numerous perks including 25 days of annual leave, career development support, and employee wellbeing programs.

Benefits

25 days annual leave plus bank holidays

Career qualifications support

Flexible working patterns

Monthly homeworking allowance

Pension scheme options

Life assurance

Health cash plan

Employee assistance programme

Discounts platform

Qualifications

• Experience as ER/HR/People Partner with a focus on ER.
• Ability to draft and update employment policies and contracts.
• Experience supporting organizational change projects.

Responsibilities

• Advise on managing grievances and disputes.
• Conduct thorough investigations on ER cases.
• Support clients through restructures and redundancies.

Skills

Employment law knowledge

Complex casework management

Excellent communication skills

Organisational skills

Policy drafting

Tech-savvy

Education

CIPD Level 5 qualified or equivalent

Tools

Microsoft Office

Job description

Employee Relations Specialist

Department: Employee Relations

Employment Type: Permanent

Location: South East

Reporting To: Head of Employee Relations

Compensation: £55,000 / year

Job Type: Full-time or part-time (minimum 30 hours per week)

Salary: Starting from £55,000 (depending on experience)

We offer a competitive salary package aligned with current market rates for this role. The final offer will reflect your skills, experience, and qualifications, alongside our commitment to internal equity.

Location: South East England (hybrid)

This is a hybrid role where you'll mainly work from home, with regular travel across the South East (Sussex, London and Kent) for client and internal meetings.

Please note: We’re sharing this opportunity across a number of job boards to reach as many potential applicants as possible. However, this is one single position – so wherever you see it, it’s the same great role.

What you’ll be doing

As an Employee Relations Specialist, you’ll be the person clients turn to when things get complex or sensitive. You’ll bring clarity, fairness and calm confidence to a wide range of ER issues, helping clients navigate situations that really matter.

Here’s a snapshot of what your day-to-day might include:

• Managing and advising on a range of ER cases — grievances, disciplinaries, bullying, harassment, whistleblowing and more.
• Carrying out investigations that are thorough, balanced and evidence-based.
• Supporting clients through restructures, redundancies, consultation processes and other business change exercises.
• Advising on negotiated exits, supporting without-prejudice conversations and settlement agreement processes.
• Drafting high-quality ER documentation such as invite letters, outcome letters, and investigation reports.
• Developing, reviewing and updating handbooks, policies and employment contracts.
• Helping clients understand risk — what’s urgent, what’s important and what they need to think about.

It’s meaningful, high-impact work — and no two days are the same.

About you

You’re an experienced Employee Relations professional who knows your stuff when it comes to employment law, policy development, and complex casework. You bring the perfect mix of technical expertise, commercial awareness, and empathy.

You’ll need:

• Recent experience as ER/HR/People Partner, HR/People Business Partner, or People Advisor/Partner (where ER formed a core part of the role).
• Strong experience managing complex and various ER casework end-to-end.
• Experience drafting and updating policies, handbooks and employment contracts.
• Experience supporting negotiated exits and settlement agreements.
• Excellent written and verbal communication skills — able to explain the complex simply.
• Highly organised, detail-oriented, and comfortable managing multiple priorities.
• Skilled in drafting, reviewing, and implementing policies, handbooks, and contracts.
• Confident supporting organisational change projects such as restructures and redundancies.
• Commercially minded and able to balance compliance with practical advice.
• Tech-savvy and comfortable using Microsoft Office and digital systems.
• Happy to travel occasionally and you hold a full UK driving licence.

Ideally, you’ll be CIPD Level 5 qualified (or equivalent), but what really matters to us is that you bring the practical experience and confidence to deliver great ER advice. Experience working in an HR consultancy would be a bonus.

The Perks:

We might be biased, but we think this role is exciting, fun, challenging, and full of opportunities to grow. And because we like to look after our people, here's what you can look forward to when you join us:

• Competitive salary (starting from £55,000 per annum FTE)
• 25 days’ annual leave to start, rising to 27 after one year and 29 after two years, plus bank holidays
• Career qualifications supported and paid for where relevant with progression and development opportunities
• Monthly homeworking allowance and all equipment provided
• Flexible working patterns to make sure you have a good balance between your work and home life
• Strong internal and external support and a friendly, collaborative team
• Pension scheme options (including salary sacrifice) and 4% employer pension contributions, with a minimum of 4% employee contributions
• Life assurance at four times basic salary
• Shopping discounts platform, flu vaccinations and technology and cycle to work salary sacrifice schemes
• Medicash health cash plan
• Enhanced family leave
• Twice yearly all staff get togethers.
• Access to a 24/7 employee assistance programme for emotional and practical support
• Unlimited remote GP appointments available 24/7
• A range of other health and wellbeing benefits
• A growing, progressive business with people at its heart

How to Apply:

There are a few stages in our application process which help you get to know us as much as it helps us get to know you. This includes an initial screening stage (a quick call and written assessment), a virtual interview, psychometric testing and a concluding in-person meeting.

If this sounds like your kind of place, APPLY NOW (you’ll be redirected to our careers site) — we can’t wait to hear from you.

We really want our workforce to be representative of all sections of society, so we actively encourage applications from people of all backgrounds.