Employee Relations Manager, Employee Experience & Relations UK&IE

Amazon; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A multinational technology company is looking for an Employee Relations Manager in Bristol, UK. The candidate should have significant experience in employee relations, strong leadership, and a solid understanding of UK employment law. Responsibilities include overseeing ER programs, analyzing people policies, and ensuring fair treatment of employees. This is a full-time position with some travel required across the UK and Ireland.

Benefits

Flexible base location

Supportive work environment

Diversity and inclusion initiatives

Qualifications

• Experience in employee relations, functional HR or labor/employment law.
• Solid understanding of UK employment and labor laws.
• Capacity to work autonomously while managing multiple priorities.

Responsibilities

• Conduct and oversee employee relations programs.
• Analyze and revise people programs and policies.
• Conduct reviews of employment policies to ensure compliance.

Skills

Employee relations experience

Leadership skills

Communication skills

Interpersonal skills

Problem-solving

Analytical skills

Education

Bachelor’s degree

Advanced degree or law degree

Tools

Microsoft Office Suite

Job description

Employee Relations Manager, Employee Experience & Relations UK&IE

Job ID: 3110341 | Amazon UK Services Ltd.

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Employee Relations Manager requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.

Central Objectives

• Ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer.
• To support that objective, this position’s responsibilities fall into proactive and reactive categories.
• Partner with senior managers and People eXperience & Technology (PXT – HR in other companies) teams to create and sustain positive employee relations programs and best practices.
• Experience facilitating employee listening sessions/focus group and designing and delivering training programs.
• Experience working with large amounts of quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems and the ability to develop effective executive level messaging, reports and presentations to PXT and business leaders.
• The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts.
• The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement.
• On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time.
• Balancing time between proactive efforts and urgent-response.

The position reports to the Head of Employee Experience and Relations UK and Ireland, within the Employee Experience and Relations team at Amazon. This is a full-time position that will require some travel, up to 30% of the time over the course of the year mainly in the UK and Ireland but occasionally in Europe. Due to the nature of the travel, the base location is flexible in UK.

Key Job Responsibilities

• Conduct and oversee employee relations and vulnerability assessment programs.
• Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
• Define, develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, in compliance with UK Employment Law and Amazon ER policies.
• Acts with sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment.
• Conduct reviews of employment policies to ensure they are aligned to Amazon’s objectives and compliant with employment law.
• Take ownership, play a supporting role in significant ER projects.
• Participate in national and international projects.

Basic Qualifications

• Experience in employee relations, functional human resources or labor/employment law.
• Bachelor’s degree required; advanced degree, law degree, or other specialized training in employee relations a significant plus.
• Experience and solid understanding of UK employment and labor laws.
• Experienced with Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint.

Preferred Qualifications

• Strong interpersonal and persuasion skills, enabling individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization.
• Proven problem-solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure.
• Demonstrated ability to successfully navigate complex, international organizational structures.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.