Employee Relations Manager

Gigaclear; Abingdon; On-site; GBP 86,000 - 106,000; Part time

Benefits offered by this job

Generous pension

Income protection

Health cash plan

Training & development

Flexible working

Annual leave

Job summary

Gigaclear is seeking an experienced Employee Relations (ER) lead to own and develop our ER strategy, ensuring compliant, consistent practice across the business.

Working 3 days in the office, 20-25 hours per week, you will guide managers through difficult conversations, coach investigations, handle escalated cases, and analyse outcomes to drive improvements across recruitment, policies, wellbeing, and engagement.

Qualifications

• Significant experience managing complex employee relations matters.
• Strong knowledge of UK employment law and HR best practices.
• CIPD Level 5 qualification or equivalent experience.
• Ability to guide managers and train on investigations and formal processes.
• Analytical mindset with data tracking and reporting.

Responsibilities

• Own and develop the ER strategy, contributing to policy improvements and programmes.
• Collaborate with managers to guide through difficult conversations and provide compliant guidance.
• Coach investigations, formal processes and escalation handling to ensure consistent outcomes.
• Analyse ER cases and outcomes, feeding findings into initiatives across the employee lifecycle.

Education

CIPD Level 5 or equivalent experience

Job description

School hours or part time hours, 20-25 hours, ideally over 5 days with 3 days in office, open to discussing. £60,000 pro-rata.

We are looking for someone to delve into our Employee Relations and own our ER strategy and development.

We do not want you sitting in meetings and handling the cases, the aim is for you to collaborate with managers, guide them through the difficult conversations, providing advice and training, coaching on investigations, formal processes, so they ultimately take ownership.

Note, you would be our ER expert and therefore you would be involved in escalated and complex cases, sharing your expertise and providing legally compliant advice and guidance.

Then, the really interesting piece, where the real satisfaction will come from. Delve into the ER cases, the reasoning, how they were managed, the outcomes. Analyse and use your findings for new initiatives, to help mitigate at root cause and ensure measures are put in place for better handing and resolutions in the future.

You will love getting into the detail, collaborating, tracking, and monitoring the data and reporting trends and your findings. Like a project this will lead you to outcomes and delivering the benefits.

There is so much you and we can learn from focusing on ER and you will feed your findings and recommendations into the full employee life cycle, from recruitment, people policies, processes, wellbeing initiatives, and management capability. You will play a key role in fostering employee engagement, promoting fair and consistent people practices, and ensuring compliance with employment legislation.

You may have a generalist HR background however you will bring significant experience of managing complex employee relations matters and have a strong knowledge of UK employment law and HR best practices.

CIPD Level 5 qualified or equivalent experience.

Gigaclear is one of the UK’s leading rural full fibre broadband providers, connecting communities that have historically been underserved by traditional telecom operators. We take pride in being a Top Employer and offering our employees a positive, transparent environment to work in where they feel empowered to deliver for our customers and to develop their careers.

Staff rewards, benefits and opportunities

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together