Employee Relations Consultant - FTC until end of Oct 2026

evoke; Leeds; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A dynamic employee relations provider in Leeds seeks an Employee Relations expert to guide managers and manage high-volume caseloads. The role requires a strong knowledge of Employment Law and case management experience, offering a hybrid work model with excellent benefits including competitive salary, healthcare, and family support initiatives.

Benefits

Industry-leading maternity and paternity leave

High-street retail discounts

Competitive salary and bonus schemes

Mental health and financial education support

Up to 80% hybrid working

Comprehensive healthcare benefits

Pension package and life assurance

Qualifications

• Good knowledge of Employment Law and experience in Employee Relations work.
• Experience managing conduct, grievances, and capability cases.
• Competent in various HR IT systems.

Responsibilities

• Provide first line assistance to line managers on ER issues.
• Manage high volume caseloads while keeping accurate records.
• Resolve complex issues practically and commercially.
• Identify higher risk cases and notify management promptly.
• Utilize performance metrics to identify trends.
• Communicate clearly and concisely.
• Promote a culture of continuous improvement within the team.

Skills

Knowledge of Employment Law

Case Management experience

Proficient with IT

Understanding of Retail environments

Education

CIPD qualification

Job description

Are you an Employee Relations expert who thrives in a fast-paced, high-volume environment? Are you passionate about guiding managers through challenging situations, spotting trends, and making a genuine impact? If that sounds like you - keep reading. This fixed term contract until October 26 could be the role you've been waiting for.

Reporting into the ER Team Leader, you'll join a friendly and highly capable team of 6 ER Consultants based in our Leeds office. Together, we support line managers across the business on all aspects of employee relations - from conduct and capability, to grievances, absence management and everything in between.

With 70-90 cases on your books at any one time, you'll be comfortable juggling priorities, managing risk, and providing pragmatic, legally sound advice - all while keeping a cool head and a human touch.

Responsibilities

• Providing first line assistance to line managers on ER issues
• Managing high volume caseloads and keeping accurate records
• Resolving complex issues in a practical and commercial manner
• Identifying higher risk cases and flagging them to your manager in a timely manner
• Using performance management metrics to spot trends and present data
• Clear and concise communication
• Working in a team and helping to create a culture of continuous improvement

Qualifications

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:

• Have good knowledge of Employment Law, and experience of a wide range of Employee Relations work.
• Have Case Management experience including: Conduct and Capability, Long Term Sick and Grievances
• Be proficient with IT and be comfortable working across different HR systems
• Have an understanding of Retail environments, experience of providing advice to Retail managers, and a CIPD qualification, although these are not essential

What we offer

Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts: Discounts at a range of high-street retailers
• Financial: Competitive salary, pension, and bonus schemes.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits (or a cash alternative).
• Pension package, income protection and life assurance: Safeguarding your financial future and offering peace of mind.

More about evoke

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke.