Employee Relations Consultant - Fixed Term Contract

Direct Line Group Careers; Leeds; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading insurance company in the UK seeks an Employee Relations Consultant to join their team. This role involves providing expert advice on employee relations issues and supporting managers across the organization. The successful candidate will have a strong HR background and excellent communication skills, with opportunities for hybrid working. Benefits include a generous pension, discounted insurance, and employee perks.

Benefits

9% employer contributed pension

50% off insurance plus free breakdown cover

Additional Health and Dental insurance

EV car lease scheme

Generous holidays

Buy as you earn share scheme

Employee discounts and cashback

Qualifications

• Ability to apply HR principles in practical contexts.
• Experience with HR or employee relations queries.
• Capacity to build credibility and influence decision-making.
• Ability to simplify complex issues and offer solutions.

Responsibilities

• Provide advice on ER issues to People Managers.
• Act as an ER expert on various projects.
• Manage cases of varying complexity.
• Build relationships with People Leaders.
• Support People Leader upskilling in ER.
• Analyze ER data for insights.
• Contribute to policy development.
• Ensure documentation meets standards.
• Maintain risk management practices.
• Stay updated with employment law and trends.

Skills

Generalist understanding of HR principles

Experience supporting managers

Awareness of employment law

Strong stakeholder management

Excellent communication skills

Job description

Employee Relations Consultant

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

We have an exciting opportunity for you to join our team as an Employee Relations (ER) Case Consultant on a 6-7 month secondment or fixed term contract basis. In this role, you’ll be part of an empowered and strategic centre of expertise, working closely with People Managers across DLG to provide expert guidance on a wide range of people‑related matters.

This secondment is a brilliant opportunity for someone who loves to roll their sleeves up and has a strong foundation in HR principles, good working knowledge of our internal policies, and the confidence to navigate complex cases with support from the ER team.

What you’ll be doing

• Provide timely and pragmatic advice to People Managers on the full range of ER issues - ensuring alignment with internal policies, legal requirements, and best practice.

• Act as an ER subject matter expert on projects, working with the business and HR.

• Provide effective case management support, handling varying levels of complexity with appropriate guidance.

• Build trusted relationships with People Leaders through the delivery of consistent, timely, and high‑quality advice.

• Support the design and delivery of People Leader upskilling in all areas of ER.

• Analyse ER data to identify recurring trends and themes to support continuous improvement, aligned to strategic priorities.

• Contribute to the development of people‑related policies, ensuring compliance and best practice are considered using external insights and developments in employment legislation.

• Ensure all documentation and case records meet required standards and governance expectations.

• Embed risk management and compliance practices across all ER activities.

• Maintain awareness of emerging employment law, HR trends, and best practice through internal and external networks.

What you’ll need

• Generalist understanding of HR principles and policies, with the ability to apply them in practical business context.

• Experience supporting managers with HR or employee relations queries.

• Awareness of key aspects of employment law impacting Employee Relations.

• Strong stakeholder management, with the ability to quickly build credibility and influence decision‑making.

• Ability to gather information, analyse and problem‑solve business needs, policy, legislation, and best practice into account.

• Resilience, independence, and the ability to manage multiple priorities effectively.

• Excellent communication skills, capable of simplifying complex issues and offering pragmatic, outcome‑focused solutions.

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend 2-3 days a week in the office.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free Green Flag breakdown cover

• Additional optional Health and Dental insurance

• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way.

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus, many more!

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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