Employee Relations Consultant

Direct Line Insurance Group; Leeds; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading insurance provider in England seeks an Employee Relations Consultant to provide expert HR guidance. This role involves advising on various ER issues and supporting managers with HR queries. The ideal candidate will have a solid HR background and excellent communication skills. This position offers a hybrid working model and numerous benefits including a pension contribution and employee discounts.

Benefits

9% employer-contributed pension

50% off home motor and pet insurance

Health and Dental insurance

EV car scheme

Generous holidays

Employee discounts

Qualifications

• Ability to apply HR principles in a business context.
• Awareness of employment law affecting Employee Relations.
• Strong problem-solving skills.

Responsibilities

• Provide advice on ER issues to People Managers.
• Act as ER subject-matter expert on projects.
• Support case management handling complexities.

Skills

Generalist HR understanding

Experience in HR or employee relations

Stakeholder management

Communication skills

Job description

Employee Relations Consultant

DLG is evolving. Across every part of our business teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of DLG or thinking about joining us, you’ll have the chance not only to be recognised for your skills but also to build on them and be empowered to do your very best.

We have an exciting opportunity for you to join our team as an Employee Relations (ER) Case Consultant on a 912‑month secondment or fixed‑term contract. This role will see you part of an empowered and strategic centre of expertise working closely with People Managers across DLG to provide expert guidance on a wide range of people‑related matters.

This secondment is a brilliant opportunity for someone who loves to roll their sleeves up and has a strong foundation in HR principles, a good working knowledge of our internal policies and the confidence to navigate complex cases with support from the ER team.

What you’ll be doing

• Provide timely and pragmatic advice to People Managers on the full range of ER issues – ensuring alignment with internal policies, legal requirements and best practice.
• Act as an ER subject‑matter expert on projects working with the business and HR.
• Provide effective case management support handling varying levels of complexity with appropriate guidance.
• Build trusted relationships with People Leaders through the delivery of consistent, timely and high‑quality advice.
• Support the design and delivery of People Leader up‑skilling in all areas of ER.
• Analyse ER data to identify recurring trends and themes to support continuous improvement aligned to strategic priorities.
• Contribute to the development of people‑related policies ensuring compliance and best practice are considered using external insights and developments in employment legislation.
• Ensure all documentation and case records meet required standards and governance expectations.
• Embed risk management and compliance practices across all ER activities.
• Maintain awareness of emerging employment law, HR trends and best practice through internal and external networks.

What you’ll need

• Generalist understanding of HR principles and policies with the ability to apply them in practical business context.
• Experience supporting managers with HR or employee relations queries.
• Awareness of key aspects of employment law impacting Employee Relations.
• Strong stakeholder management with the ability to quickly build credibility and influence decision‑making.
• Ability to gather information, analyse and problem‑solve business needs, policy, legislation and best practice into account.
• Resilience, independence and the ability to manage multiple priorities effectively.
• Excellent communication skills capable of simplifying complex issues and offering pragmatic, outcome‑focused solutions.

Ways of Working

Our hybrid model offers a best‑of‑both‑worlds approach. When you’ll be in the office depends on your role and team but colleagues spend at least two days a week in the office.

Benefits

• 9% employer‑contributed pension
• 50% off home motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax‑efficient way.
• Generous holidays
• Buy‑as‑you‑earn share scheme
• Employee discounts and cashback
• Plus many more!

Be yourself

Direct Line Group is an equal‑opportunity employer and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers. We know you’re more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.

Employment Type: Full‑Time

Experience: years

Vacancy: 1