Employee Relations Consultant

Direct Line; Leeds; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading insurance provider in Leeds is seeking an Employee Relations Case Consultant for a 9-12 month contract. This role involves providing expert HR advice, case management, and working closely with People Managers. The ideal candidate will have a strong foundation in HR principles and good communication skills. A hybrid working model is in place, with at least 2 days a week in the office.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

Generous holidays

Employee discounts and cashback

Qualifications

• Generalist understanding of HR principles and policies.
• Experience with HR or employee relations queries.
• Strong stakeholder management skills.

Responsibilities

• Provide advice to People Managers on ER issues.
• Act as an ER subject matter expert on projects.
• Handle case management support with varying complexity.

Skills

Generalist understanding of HR principles

Experience supporting managers with HR or employee relations queries

Strong stakeholder management

Excellent communication skills

Job description

Overview

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

We have an exciting opportunity for you to join our team as an Employee Relations (ER) Case Consultant on a 9–12 month secondment or fixed term contract basis. In this role, you’ll be part of an empowered and strategic centre of expertise, working closely with People Managers across DLG to provide expert guidance on a wide range of people-related matters.

This secondment is a brilliant opportunity for someone who loves to roll their sleeves up and has a strong foundation in HR principles, good working knowledge of our internal policies, and the confidence to navigate complex cases with support from the ER team.

Responsibilities

• Provide timely and pragmatic advice to People Managers on the full range of ER issues - ensuring alignment with internal policies, legal requirements, and best practise.
• Act as an ER subject matter expert on projects, working with the business and HR.
• Provide effective case management support, handling varying levels of complexity with appropriate guidance.
• Build trusted relationships with People Leaders through the delivery of consistent, timely, and high-quality advice.
• Support the design and delivery of People Leader upskilling in all areas of ER.
• Analyse ER data to identify recurring trends and themes to support continuous improvement, aligned to strategic priorities.
• Contribute to the development of people-related policies, ensuring compliance and best practise are considered using external insights and developments in employment legislation.
• Ensure all documentation and case records meet required standards and governance expectations.
• Embed risk management and compliance practises across all ER activities.
• Maintain awareness of emerging employment law, HR trends, and best practise through internal and external networks.

What You’ll Need

• Generalist understanding of HR principles and policies, with the ability to apply them in practical business context.
• Experience supporting managers with HR or employee relations queries.
• Awareness of key aspects of employment law impacting Employee Relations.
• Strong stakeholder management, with the ability to quickly build credibility and influence decision-making.
• Ability to gather information, analyse and problem-solve business needs, policy, legislation, and best practice into account.
• Resilience, independence, and the ability to manage multiple priorities effectively.
• Excellent communication skills, capable of simplifying complex issues and offering pragmatic, outcome-focused solutions.

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more!

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.