Employee Compliance Administrator

Sanctuary Group; Worcester; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A prominent care organization in Worcester is seeking an Employee Compliance Administrator. This role focuses on providing administrative support for compliance matters, ensuring high standards of customer care. Candidates should have strong organizational skills and proficiency in Microsoft Office. The position offers a competitive salary and the potential for career development within a supportive work environment.

Benefits

25 days leave plus bank holidays

Discounted products & services

Personal advice and counselling

Family-friendly arrangements

Learning and development opportunities

Qualifications

• Proven experience in administration and customer service.
• Strong organisational and time-management skills.
• Ability to work independently and collaboratively.
• Excellent written and spoken English communication skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Understanding of compliance processes is preferred.

Responsibilities

• Maintain and update compliance documentation.
• Provide guidance on compliance matters.
• Coordinate cross-departmental communication.
• Assist with internal audits and regulatory reviews.
• Monitor changes in regulations and recommend updates.

Skills

Administration

Customer service

Organisational skills

Time-management skills

Written communication

Verbal communication

Microsoft Excel

Microsoft Word

Tools

Microsoft Office

Job description

Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Closing Date: 11/11/2025

Salary: £24,832.68 per annum

Requisition: 226557

Employee Compliance Administrator

Chamber Court, Castle Street, Worcester WR1 3ZQ

Three days office based/on site and two days home working.

£24,832.68 per annum (rising to £26,139.69 after 12 months, subject to satisfactory performance)

35 hours per week

Why work for us?

At Sanctuary Care we put people at the heart of everything we do and that includes our staff. We invest heavily in your training, promote a strong teamwork ethic, and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people, and we employ those who share our value of keeping kindness at the heart of our care.

Role Overview

We’re looking for a proactive and detail‑oriented Employee Compliance Administrator to join our team. In this role, you’ll deliver an effective compliance administrative service that supports both customer and organisational needs. You’ll be responsible for maintaining efficient processes, providing clear guidance to managers and colleagues, and supporting stakeholder relationships to ensure high standards of customer care.

Key Responsibilities

• Maintain and update compliance documentation and records
• Provide guidance and support to managers and staff on compliance matters
• Coordinate cross‑departmental communication to ensure compliance standards are met
• Assist with internal audits and external regulatory reviews
• Monitor changes in regulations and recommend procedural updates

Qualifications & Experience

• Proven experience in administration and customer service
• Strong organisational and time‑management skills
• Ability to work independently and as part of a collaborative team
• Excellent written and spoken English communication skills
• Proficiency in Microsoft Office, particularly Excel and Word
• Understanding of compliance processes and regulatory frameworks is preferred but not required

Ready to Join Us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career.

Benefits

• 25 days leave (rising to a maximum of 30 days) plus bank holidays
• Discounted products & services
• Personal advice and counselling
• Family‑friendly arrangements
• Learning and development opportunities

We hope you feel you could be our next team member.

Inclusion and Diversity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds and will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.