Employee Benefits Consultant - UK Multinational Clients

Howden UK Brokers; Greater London; In loco; GBP 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Howden UK Brokers is seeking an experienced Employee Benefits adviser to service multinational clients, primarily US-headquartered, in the UK market. You will manage portfolios in Group Risk and Healthcare, develop new opportunities, and collaborate with specialist consultants to deliver outstanding service.

You will be part of Howden Employee Benefits and Wellbeing, supporting startups to SMEs, with a focus on delivering market-leading guidance and cross-referral opportunities across Howden's

Competenze

• Experience working with multinational clients is preferred.
• Strong client service orientation with a consultative approach.
• Knowledge of UK employee benefit products, including pensions and healthcare.

Mansioni

• Be the first point of contact for multinational clients and respond quickly and accurately to queries.
• Advise on UK Group Risk and Healthcare benefits and related insurance products.
• Collaborate with colleagues in Pensions and International Benefits to deliver a market-leading proposition.
• Support renewal, reviews, and underwriting processes with the Client Services team.
• Develop new business opportunities through proactive relationship management.

Conoscenze

Client relationships

UK employee benefits

Pensions knowledge

Healthcare benefits

Descrizione del lavoro

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Role Overview

The job holder is responsible for advising multinational clients, predominantly US headquartered, on their UK employee benefits programs. This opportunity is to join a dynamic division within Howden Employee Benefits and Wellbeing, servicing over 150 clients in the sector. You will be expected to manage client relationships and manage policies for predominantly start-up to SME clients in Group Risk and Healthcare, as well as develop new opportunities across the broad spectrum of Employee Benefits. Experience in UK pensions and retirement consulting would be an advantage but is not an essential requirement. You will manage a portfolio of clients and have the responsibility to deliver a personal account development new business budget. You will partner with specialist consultants in Pensions and International Benefits and have the support of our dedicated Client Services team to work collaboratively to deliver a market leading service proposition to clients in this specific market.

Role Responsibilities

What will you be doing?

• Be the first point of contact for clients. Understand their sector and benefits offered. Be prepared to be highly responsive in responding quickly and accurately to client queries.
• Build and lead the relationship with a portfolio of Multinational clients whilst providing advice on specifically on UK Group Risk and Healthcare and associated insurance products and services.
• Provide technical advice to clients on the policies you are responsible for, seeking assistance from colleagues where appropriate.
• Work closely with the Multinational Client Services team to ensure all renewal, reviews, claims and medical underwriting are completed in a timely manner to meet clients' needs.
• Proactively build on existing external relationships with clients, prospects and insurers.
• Hold a broad knowledge of insurers' propositions and differences to provide the most appropriate advice for clients.
• Collaborate with Howden colleagues across Health & Benefits and the wider group to encourage client referrals and deliver new business proposals. This is a cross-referral process and we equally encourage you to develop opportunities for referral into our colleagues globally and in the general insurance markets.

Technical

You will need to be proficient in advising clients from start-up to SME size clients in Group Risk and Healthcare, along with a basic knowledge of broader Employee Benefits, including Benefits Technology, Wellbeing and Pensions. In addition, albeit not essential, you will have an awareness of the other areas of business where the group could support in the General Insurance sector.

Environment, Customer Focus and Relationships

Service is the bedrock of the Multinational Clients Employee Benefits proposition, and you will have exceptional customer service skills to deliver this at all times to all clients.

You will work closely with the Multinational Client Services Team to ensure that the clients' group policies are proactively managed and needs met out in accordance with relevant policies. The job holder may also be required to provide support to their line manager in relation to nominated business projects.

You will build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend.

Market Knowledge & Technology

You stay up to date and proactively seek to broaden your market knowledge and understanding of key trends.

You understand the need for accurate client data in the systems including contacts, existing portfolios, markets and partners

You understand the scope and advantage of our technology platforms to client's and the business' needs.