Employee Benefits Analyst

National African-American Insurance Association (NAAIA); Birmingham; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A leading consulting firm is seeking a Senior Employee Benefits Administrator to deliver analytical and consulting support to clients in Birmingham. The role requires a minimum of 2 years in Group Risk or Healthcare, strong Microsoft skills, and excellent communication abilities. This hybrid position offers professional development opportunities and fosters an inclusive culture. Join a team that impacts colleagues, clients, and communities.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Career opportunities and benefits

Qualifications

• 2+ years' experience in either Group Risk or a background in Healthcare.
• Good understanding of Microsoft applications such as Excel, Word and Outlook.
• Ability to work on own and as a team player, establishing good rapport with clients and colleagues.

Responsibilities

• Support the consulting team in gathering, organizing, entering and analyzing data.
• Deal with client and member queries, with support as appropriate.
• Quality check work for junior colleagues.

Skills

Excellent written and oral communication skills

Ability to work with numbers

Excellent planning and organisation skills

2+ years' experience in Group Risk or Healthcare

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Birmingham. This is a hybrid role that has a requirement of working at least three days a week in the office.

This part of our successful business is responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Protection, Group Life Assurance and Critical Illness, and is a fantastic opportunity to continue your career with a world leading professional services company.

Senior Employee Benefits Administrator.

As a senior member of the team, you'll deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB's target operating model. Additionally, you'll provide technical support to clients and colleagues and add value to the business through project work and contribution to MMB business strategy.

We will count on you to:

• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal/ external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues
• Attend client meetings as required
• Act as a training and technical referral for colleagues

What you need to have:

• 2+ years' experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
• A good understanding of Microsoft applications such as Excel, Word and Outlook
• Excellent written and oral communication skills
• Ability to work with numbers
• Excellent planning and organisation skills with the ability to work to deadlines
• Ability to work on own and as a team player, establishing good rapport with clients and colleagues

What makes you stand out?

• Insurance related experience
• Industry recognised qualifications

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.