Employee Benefits Administrator (Employee benefits, group risk, or pensions experience)

Aspire; England; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

A leading financial services company in Ellesmere Port seeks an experienced Employee Benefits Administrator. The role involves administering employee benefit schemes, managing client queries, and ensuring excellent service delivery. Ideal candidates should possess strong administrative skills and experience in employee benefits or corporate pensions. The position offers a competitive salary of £26,000 – £32,000 and flexible working options.

Benefits

Competitive salary

Hybrid working

25 days annual leave

Flexible working options

Staff profit share scheme

Company pension

Health cash plan

Wellbeing support

Career development funding

Free parking

Social events

Qualifications

• Experience in financial services, ideally within employee benefits or corporate pensions.
• Confidence in handling multiple client queries.
• Interest in supporting clients with their benefits packages.

Responsibilities

• Administer a portfolio of employee benefit schemes for corporate clients.
• Manage renewals, scheme data, and policy documentation.
• Handle queries from clients regarding their benefits.

Skills

Strong administrative skills

Attention to detail

Communication with clients

Problem-solving

Job description

Employee Benefits Administrator (Employee benefits, group risk, or pensions experience)

Employee Benefits Administrator Location: Ellesmere Port (Head Office)
Salary: £26,000 – £32,000 per year
Contract: Permanent, Full Time (35 hours per week)

Are you an experienced administrator with a background in employee benefits? Do you enjoy providing exceptional client service and managing the detail behind employee benefit schemes? If so, this could be the perfect next step for you.

I’m recruiting on behalf of an international financial services business with their Head Office based in Ellesmere Port. They’re looking for a confident, detail-driven Employee Benefits Administrator to join their growing team.

What’s in it for you?

• Competitive salary of £26,000 – £32,000
• Hybrid working (office & home)
• 25 days annual leave to start, plus bank holidays
• Flexible working options to support work/life balance
• Staff profit share scheme – benefit from company success
• Long service awards
• Company pension & health cash plan
• Life Assurance & Income Protection
• Wellbeing support (EAP, Virtual GP, counselling options)
• Career development with funding for qualifications
• Free parking & great local amenities (Cheshire Oaks on the doorstep!)
• Regular social events and a “recruit a friend” bonus scheme

The Role

You’ll be joining a friendly and experienced team of Employee Benefits professionals in a varied and fast-paced role. Your focus will be on supporting clients with the effective administration of their employee benefit schemes, ensuring accuracy, efficiency, and excellent service.

• Administering a portfolio of employee benefit schemes for corporate clients
• Managing renewals, scheme data, and policy documentation
• Going to market for annual reviews and obtaining quotations from providers
• Handling queries from clients and their employees regarding their benefits (e.g., healthcare, life assurance, group pensions, income protection, etc.)
• Maintaining accurate client and policy records
• Preparing reports and documentation for client meetings and renewals
• Working closely with internal teams and external providers to ensure smooth service delivery

About You

To be successful, you’ll bring:

• Experience in financial services, ideally within an employee benefits, group risk, or corporate pensions environment
• Strong administrative skills with great attention to detail
• Confidence communicating professionally with clients, providers, and colleagues
• Experience managing shared inboxes and handling multiple client queries efficiently
• A proactive approach to problem-solving and client service
• A genuine interest in supporting clients and their employees with their benefits packages

This vacancy is being handled by Aspire Recruitment. We receive a high volume of applications and will contact you if you are selected for interview.