Employee Benefits Administrator (Employee benefits, group risk, or pensions experience)

Aspire Recruitment; Ellesmere Port; On-site; GBP 26,000 - 32,000; Full time

Job summary

An international financial services business in Ellesmere Port is seeking an Employee Benefits Administrator to support clients with their employee benefit schemes. The role involves administering benefits, managing client queries, and ensuring accurate service delivery. Candidates should have relevant experience in financial services and strong administrative skills. This position offers a competitive salary, hybrid working, and various employee benefits, including health plans and career development opportunities.

Benefits

Competitive salary

Hybrid working

25 days annual leave

Flexible working options

Company pension

Career development funding

Wellbeing support

Free parking

Qualifications

• Experience in financial services, ideally in employee benefits, group risk, or corporate pensions.
• Confidence communicating with clients, providers, and colleagues.
• Experience managing shared inboxes.

Responsibilities

• Administer a portfolio of employee benefit schemes.
• Manage renewals and policy documentation.
• Handle client queries regarding their benefits.

Skills

Administrative skills

Attention to detail

Client service

Problem-solving

Job description

Overview

Employee Benefits Administrator
Location: Ellesmere Port (Head Office)
Salary: £26,000 - £32,000 per year
Contract: Permanent, Full Time (35 hours per week)

Are you an experienced administrator with a background in employee benefits? Do you enjoy providing exceptional client service and managing the detail behind employee benefit schemes? If so, this could be the perfect next step for you. I'm recruiting on behalf of an international financial services business with their Head Office based in Ellesmere Port. They're looking for a confident, detail-driven Employee Benefits Administrator to join their growing team.

What’s in it for you?

• Competitive salary of £26,000 - £32,000
• Hybrid working (office & home)
• 25 days annual leave to start, plus bank holidays
• Flexible working options to support work/life balance
• Staff profit share scheme - benefit from company success
• Long service awards
• Company pension & health cash plan
• Life Assurance & Income Protection
• Wellbeing support (EAP, Virtual GP, counselling options)
• Career development with funding for qualifications
• Free parking & great local amenities (Cheshire Oaks on the doorstep!)
• Regular social events and a “recruit a friend” bonus scheme

The Role

You'll be joining a friendly and experienced team of Employee Benefits professionals in a varied and fast-paced role. Your focus will be on supporting clients with the effective administration of their employee benefit schemes, ensuring accuracy, efficiency, and excellent service.

• Administering a portfolio of employee benefit schemes for corporate clients
• Managing renewals, scheme data, and policy documentation
• Going to market for annual reviews and obtaining quotations from providers
• Handling queries from clients and their employees regarding their benefits (e.g., healthcare, life assurance, group pensions, income protection, etc.)
• Maintaining accurate client and policy records
• Preparing reports and documentation for client meetings and renewals
• Working closely with internal teams and external providers to ensure smooth service delivery

About You

• Experience in financial services, ideally within an employee benefits, group risk, or corporate pensions environment
• Strong administrative skills with great attention to detail
• Confidence communicating professionally with clients, providers, and colleagues
• Experience managing shared inboxes and handling multiple client queries efficiently
• A proactive approach to problem-solving and client service
• A genuine interest in supporting clients and their employees with their benefits packages

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time