Employee Benefits Administrator

Marsh & McLennan Companies; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading consulting firm is seeking a talented individual for a hybrid role in their Consulting Delivery team in Bristol or Chichester. The position involves advising clients on insured benefits related to Healthcare and Group Risk. Candidates should have at least 1 year of relevant experience, excellent communication skills, and the ability to work well in both teams and independently. The role offers professional development opportunities within a supportive and inclusive culture.

Benefits

Professional development opportunities

Inclusive company culture

Flexible work arrangements

Qualifications

• Minimum of 1 year’s experience in Group Risk or Healthcare.
• Strong understanding of Microsoft Excel, Word, and Outlook.
• Capable of working on tasks independently and as part of a team.

Responsibilities

• Support the consulting team in data management tasks.
• Partner with internal and external stakeholders for client services.
• Manage client and member queries in line with service agreements.
• Foster continuous improvement within the team.
• Improve technical and market knowledge.

Skills

Group Risk knowledge

Microsoft Office proficiency

Excellent communication skills

Numeracy skills

Planning and organization

Team player

Job description

Company: Mercer

We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Chichester or Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office.

Responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Income Protection, Group Life Assurance and Critical Illness. This is a fantastic opportunity to continue your career with a world leading professional services company.

Key Responsibilities

• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal and external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues
• Attend client meetings as required
• Act as a training and technical referral for colleagues

What you need to have

• 1+ years’ experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
• A good understanding of Microsoft applications such as Excel, Word and Outlook
• Excellent written and oral communication skills
• Ability to work with numbers
• Excellent planning and organisation skills with the ability to work to deadlines
• Ability to work on your own and as a team player, establishing good rapport with clients and colleagues

What makes you stand out

• Insurance related experience
• Industry recognised qualifications

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

#hybrid

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.