Employability Coach, UK

Maximus; Romford; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Maximus is a global organisation delivering health and employment services with a UK presence. This role supports the Springboard programme and coaching sessions to enhance employability, resilience, and sector-specific skills for customers.

You will record progress in the case management system, assist in evaluating session quality, and provide tailored coaching. The position emphasizes strong communication, adaptability, and a commitment to helping participants progress into employment.

Responsibilities

• Deliver a rotating programme of employability, resilience and sector specific skills training to support participants to move into employment.
• Record and provide feedback through updating of customer case management system about completion status of booked interventions as part of the Springboard curriculum.
• Support the Lead Employability Coach & Employment Advisor in evaluating the quality and success of springboard sessions, making appropriate suggestions for continuous improvement.
• Provide coaching support on a one to one basis for customers as need is identified by Employment Advisors.
• Experienced in the delivery of effective recruitment and/or development workshops that exceed/meet customer needs.

Job description

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

To deliver a rotating programme of Springboard and coaching sessions to support customers to enhance their employability, resilience and sector specific skills.

• Deliver a rotating programme of employability, resilience and sector specific skills training to support participants to move into employment.
• Record and provide feedback through updating of customer case management system about completion status of booked interventions as part of the Springboard curriculum.
• Support the Lead Employability Coach & Employment Advisor in evaluating the quality and success of springboard sessions, making appropriate suggestions for continuous improvement.
• Provide coaching support on a one to basis for customers as need is identified by Employment Advisors.
• Experienced in the delivery of effective recruitment and/or development workshops that exceed/meet customer needs
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
• Strong interpersonal and coaching skills, specifically around listening, questioning and building relationships that promote commitment and action
• Able to produce a high quality tailored CV and understand how to support candidates to carry out effective job searching activity
• Customer focused with a strong commitment to customer care
• IT skills to ensure full system and contract compliance
• Numeracy and literacy skills to facilitate management reporting
• Strong team player with a positive and flexible approach to both work and colleagues.
• Creative problem-solving skills and a positive approach to challenging and enabling candidates to overcome limiting beliefs
• Ability to plan and organise workload to meet required targets and deadlines.
• Experience of developing individuals one to one and in a group environment
• Experience of working to structured targets and deadlines
• Experience in design and development of training materials
• Experience of delivering resilience or mental health training

EEO Statement

• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.