Employability Coach (Restart)

Groundwork NE & Cumbria; West Midlands; On-site; GBP 30,000; Full time

Job summary

A community-focused organisation in the West Midlands is looking for an Employability Coach to support customers into sustainable employment. The ideal candidate will have experience in recruitment or sales and strong communication skills. The role offers a competitive salary, flexible hours, and a health cash plan. Application requires an up-to-date CV and a cover letter detailing relevant experience. Closing date: December 15, 2025.

Benefits

Flexible working hours

Health cash plan scheme

Generous workplace pension

Free refreshments

Qualifications

• Experience in a recruitment or sales environment is essential.
• Ability to manage time and prioritize workload effectively.
• Capable of assessing and planning with customers.

Responsibilities

• Work closely with external organisations to ensure referrals.
• Assess, plan, and review bespoke plans for customers.
• Manage a caseload of customers effectively.

Skills

Strong communication skills

Time management

Experience in recruitment/sales

Ability to build relationships

Job description

Employability Coach JD Dudley

SALARY: £29,085.00 per annum

HOURS: 37 hours per week

CONTRACT TYPE: Full time

OPERATIONAL AREA: West Midlands

LOCATION: Dudley

ROLE DESCRIPTION: Employability Coach JD Dudley

NOV25E001

Do you want to work in a role where you make a difference every day? As an Employability Coach you will be making a real difference by supporting our customers into employment.

We are looking for a highly motivated, target driven individual who has experience in a recruitment/sales environment.

This role involves working in a payment by results target driven environment so it is essential that you can manage your time and prioritise your workload effectively in order to meet given targets.

As Part Of This Role You Will

• Work closely with external organisations to ensure you achieve referrals onto programme
• Assess, plan and regularly review with customers to ensure they have a bespoke plan for securing sustainable employment.
• Identify and deal with complex customer barriers to employment;
• Identify training and ‘route ways’ to employment;
• Support and manage a caseload of customers;
• Engage customers in activities and help them progress into sustainable employment;
• Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc;
• Seek out employment opportunities at new and existing sites of employment;
• Work collaboratively with the employer engagement officer to match customers to secured vacancies.
• Develop and maintain excellent relationships with partner organisations, employers and funding bodies;
• Maintain accurate and up to date records;
• Report regularly to your line manager on your performance.

At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforce.

If you are interested in applying then please send an up to date CV and covering letter stating how your experience/qualifications meet the requirements of this role to: [e-mail]

Closing date: 15the December 2025

DBS check will be carried out for this post.

Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.

• Recruitment of Ex-Offenders Policy June 2018

Please when applying for this role can you add job reference to your email. Job Reference: NOV25E001