Emergency Planner — Incident & Resilience

JAM Recruitment Ltd; Reading; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

26 days holiday (up to 30 with service

Pension scheme

Health & wellbeing benefits

Job summary

Thames Water in Reading is seeking an Emergency Planner to support preparation, response and learning from incidents affecting customers and operations. The role involves writing and reviewing emergency plans, supporting live incidents and exercises, and collaborating with resilience partners and Local Resilience Forums.

Base location is Reading with hybrid pattern (3 days in office, 2 days home). Security clearance will be required, estimated 2–3 months process.

Qualifications

• Strong written and verbal communication skills.
• Experience writing, maintaining and reviewing emergency plans.
• Experience supporting incident management teams during live events and exercises.
• Experience liaising with internal and external stakeholders and multi-agency partners.

Responsibilities

• Write, maintain and review emergency plans to prepare for incidents.
• Support incident management teams during live incidents and exercises.
• Represent Thames Water at multi‑agency meetings with Local Resilience Forums and authorities.
• Design, deliver and participate in emergency exercises and training.
• Ensure plans meet Civil Contingencies Act and other regulations.
• Capture lessons learned from debriefs and drive improvements.

Skills

Emergency planning

Disaster management

Stakeholder engagement

Communication

Incident management

Tabletop exercises

Education

Resilience / emergency planning related qualifications

Job description

Thames Water in Reading is seeking an Emergency Planner to support preparation, response and learning from incidents affecting customers and operations. The role involves writing and reviewing emergency plans, supporting live incidents and exercises, and collaborating with resilience partners and Local Resilience Forums.

Base location is Reading with hybrid pattern (3 days in office, 2 days home). Security clearance will be required, estimated 2–3 months process.