Emergency Operations Manager - High-Impact Team Leader

TaskUs; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global outsourcing company in Manchester is seeking an Operations Manager to lead the Emergency Response Team and drive operational excellence. Candidates should have a Bachelor's degree and at least 1 year of experience in high-stakes environments. The role involves developing innovative strategies, managing a team, and ensuring operational efficiency in incident responses. An inclusive work culture is prioritized, and communication and leadership skills are crucial for success. Competitive salary and benefits are offered.

Benefits

Comprehensive benefits packages

Competitive salary

Internal mobility opportunities

Qualifications

• 1+ years of operations management experience in high-stakes environments.
• Proven track record of incident management and crisis response.
• Excellent verbal and written communication skills.

Responsibilities

• Lead the Emergency Response Team (ERT) and ensure it meets operational KPIs.
• Develop innovative processes and strategies for team improvement.
• Manage, mentor, and develop team members effectively.

Skills

Operational management experience

Crisis response

Analytical skills

Communication skills

Team leadership

Education

Bachelor’s degree in Engineering or related field

Job description

A global outsourcing company in Manchester is seeking an Operations Manager to lead the Emergency Response Team and drive operational excellence. Candidates should have a Bachelor's degree and at least 1 year of experience in high-stakes environments. The role involves developing innovative strategies, managing a team, and ensuring operational efficiency in incident responses. An inclusive work culture is prioritized, and communication and leadership skills are crucial for success. Competitive salary and benefits are offered.