Emergency Operations Leader - Excellence & Readiness

TaskUs Inc; Kingston upon Thames; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading digital services provider is seeking an Operations Manager for their Emergency Response Team in Kingston upon Thames. This role involves ensuring operational excellence, overseeing incident responses, and coordinating with cross-functional teams to handle emergencies efficiently. Candidates should have a Bachelor's degree and at least 1 year of operations management experience, preferably in safety-critical environments. Benefits include private medical insurance, dental, life insurance, and a pension plan.

Benefits

Private Medical Insurance (PMI)

Dental insurance

Life insurance

Income protection

Pension plan

Qualifications

• 1+ years of operations management experience in high-stakes environments.
• Proven incident management track record.
• Experience with engineering and regulatory teams.

Responsibilities

• Lead the Emergency Response Team (ERT) to meet operational KPIs.
• Coordinate with safety and engineering teams for incident response.
• Monitor metrics to optimize emergency protocols.

Skills

Operational management

Crisis response leadership

Analytical skills

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Safety, or Operational Management

Job description

A leading digital services provider is seeking an Operations Manager for their Emergency Response Team in Kingston upon Thames. This role involves ensuring operational excellence, overseeing incident responses, and coordinating with cross-functional teams to handle emergencies efficiently. Candidates should have a Bachelor's degree and at least 1 year of operations management experience, preferably in safety-critical environments. Benefits include private medical insurance, dental, life insurance, and a pension plan.