Speciality: Queen Mary Sidcup Urgent Care and Out of Hours Service
Employment type: Permanent
Location: Queen Mary Sidcup Urgent Care and Erith Hospital Urgent Treatment Centres
Working hours:Flexible hours covering shifts from 8am to 12 midnight
Salary:£47, 810 to £54,710 depending on experience
The post holder will be responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care within the Urgent Treatment Centre.
Deliver excellent patient care through continuous review of evidenced based clinical standards for patients presenting with undifferentiated diagnosis with illness and or injury.
Contribute to the quality, monitoring, evaluation and the development of the service.
The post holder will be passionate about the patients in Bexley and beyond helping them to make better use of the NHSlocally and supporting clinicians to make the best use of their skills.
Main duties of the job
Use holistic patient assessment skills for clinical decision making.
Assessment of patient health and presenting complaint, diagnosing, treating, giving advice and discharging or referring.
Request and interpret Xrays.
Act as an effective role model and act as advisor to the wider MDT.
Work under pressure in a rapidly changing environment.
Prescribe medications under own professional scope and within own professional boundaries.
Keep accurate and immediate records of every enquiry using Cleo.
Responsible and accountable for all the patients on own caseload.
Keep up to date with current developments.
Work within all policies, protocols and guidelines of the UTC and BHNC.
Ensure that confidentiality is maintained at all times.
Identify any safeguarding issues and act on the information.
Contribute to the recruitment and selection process.
Ensure staff adhere to policies and clinical pathways.
Take part in the day to day management of the UTC team.
Development, monitoring, auditing and reviewing of policies, protocols and guidelines.
Participate in own performance review and training programmes implemented.
Effectively manage own time, workload, resources, performance and development.
Maintain confidentiality at all times.
Represent the organization positively and professionally.
Influence and motivate others to reach performance target expectations.
Represent the organization positively and professionally.
About us
The goals of BHNC are to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice / UTCs in Bexley, by sharing expertise, services and supporting its workforce. BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Safeguarding Statement:
At Bexley Health Neighbourhood Care (BHNC), we are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults involved in our activities.
Please see the full BHNC Safeguarding Statement attached to this advert.
Job responsibilities
Job Summary
Bexley Health Neighbourhood Care (BHNC) is a GP Federation supporting the 21 Bexley Practices / 4 PCNs, Erith Hospital and Queen Mary's Urgent Treatment Centre who are working collaboratively to enhance the health and wellbeing of Bexley residents, covering over 246,000 patients.
- The post holder will be responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care within the Urgent Treatment Centre.
- Deliver excellent patient care through continuous review of evidence based clinical standards for patients presenting with undifferentiated diagnosis with illness and or injury.
- Contribute to the quality, monitoring, evaluation and the development of the service.
- The post holder will be passionate about the patients in Bexley and beyond helping them to make better use of the NHS locally and supporting clinicians to make the best use of their skills.
Organisational Values / Objectives
The goals of BHNC are to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice / UTCs in Bexley, by sharing expertise, services and supporting its workforce. BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Key Working Relationships
Key relationships include but are not limited to:
BHNC Board
BHNCSenior Management Team
BHNC Training Hub
UTC Senior Management Team
Key Responsibilities
Duties:
- Use holistic patient assessment skills of adults and children so that clinical decision making will ensure prompt and appropriate action in the best interest of the patients/families well being.
- Undertake assessment of their health and presenting complaint, diagnosing, treating, giving advice and discharging or referring patients to other health professionals including the GP and speciality on call teams according to protocols.
- Request and interpret X-rays and emergency blood tests if appropriate.
- Act as an effective role model, through the application of skills to patient care acting as advisor to the wider MDT.
- Work under pressure in a rapidly changing environment.
- Prescribe medications under own professional scope of practice and within the formulary acknowledging own professional boundaries.
- Keep accurate and immediate records of every enquiry including assessment and advice regarding patient care using both Adastra, Cerner and EMIS
- Encourage patients to carry out self care as appropriate through effective communication and health care advice.
- Be responsible and accountable for all the patients on own caseload, seeking guidance from the Clinical Lead GP when clinically appropriate.
- Maintain own professional development. Identify any training needs and attend relevant courses necessary to ensure best practice.
- Keep up to date with current developments in patient care and evidence based practice.
- Work within all policies, protocols and guidelines of the UTC and BHNC.
- Ensure that confidentiality is maintained at all times including the storage of records and the transfer of verbal and written information.
- Work within multidisciplinary care teams promoting good communication with the Trust and hospital staff, statutory and voluntary agencies.
- Ensure that patients and carers who face cultural or language barriers are helped to understand and make use of the service available.
- Identify any safeguarding issues patients may have and act on the information.
- Contribute to the recruitment and selection process.
- Support other members of the health care team.
- Ensure new staff are familiar with and adhere to BHNC policies and clinical pathways and policies.
- Take part in the day to day management of the team at the UTC.
- Maintain effective communication with stakeholders and other outside agencies promoting the image of the UTC at all times.
- Contribute to the development, monitoring, auditing and reviewing of policies, procedures protocols and guidelines within the UTC.
- Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Participate in any training programme implemented by the management team.
- Effectively manage own time, workload and resources.
- Assess own performance and development and take accountability for own actions, either directly or under supervision.
- Maintain confidentiality at all times.
- Represent the organization positively and professionally, behaving as an ambassador for BHNC by displaying the organization's values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion, tact and reassurance where necessary.
- Handle confidential patient material in a sensitive and discrete fashion in compliance with Bexley Health Neighbourhood Care policy and procedure.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
- Liaise with other departments and members of the Bexley Health Neighbourhood Care and other organisations to ensure the smooth running of the role to assist the functioning of the UTC team.
- Represent the organization positively and professionally, behaving as an ambassador for BHNC by displaying the organization's values and levels of expected professionalism at all times.
- Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / UTCs using persuasion, tact and reassurance where necessary.
- Handle confidential material in a sensitive and discrete fashion in compliance with BHNC policies and procedures.
- To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Person Specification
Experience
- Evidence of a relevant post registration professional development.
- Previous experience in an Emergency Care/Acute setting.
- Previous experience of working as part of a multidisciplinary team with leadership experience
- Knowledge of current clinical evidence based practice.
- Knowledge and understanding of clinical governance
- Experience of Cleo IT skills
Abilities / Skills
- Plastering
- Wound care
- Wound closure including Suturing/stapling
- Good communication skills (written and oral)
- Ability to prioritise workload
- Able to provide clinical training to other members of the team
- Able to act as role model and leader to others and motivate a team
- Able to demonstrate sound decisions making processes on day to day running of services which are in line with clinical guidelines and wider organisation polices and involve appropriate other staff as necessary
- Ability to work flexibly through a range of shifts as required by the service
- Ability to work well as part of a multidisciplinary team
- Ability to maintain standards of care and communication under pressure
- Knowledge of key quality and performance standards
Qualifications
- NMC registered (or equivalent)
- Experience in minor injury management
- Experience in minor illness
- Independent non medical prescriber or working towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£47,810 to £54,710 a year depending on experience