Emergency Department Receptionist — Patient-Focused & Flexible

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Cambridge is seeking a motivated individual to join the Emergency Department Reception Team. The successful candidate will provide a professional reception service, ensuring all patients are registered promptly and correctly. Strong communication and IT skills are essential. Previous healthcare experience is desirable, and flexibility for various shifts is necessary. The role includes various administrative duties to support clinical staff and maintain a collaborative team culture.

Benefits

Development opportunities

On-site leisure facilities

Reduced cost bus travel

Subsidised on-site parking

Flexible working arrangements

Qualifications

• Previous experience in a hospital or healthcare environment is desirable.
• Flexibility according to service needs is required.

Responsibilities

• Provide a high-quality, welcoming reception service.
• Register patients accurately on the departmental system.
• Respond to incoming enquiries in a courteous manner.
• Maintain patient confidentiality at all times.
• Support clinicians with administrative tasks.
• Work efficiently under pressure.
• Contribute to a collaborative team culture.

Skills

Excellent communication skills

Strong IT skills

Attention to detail

Teamwork

Ability to work under pressure

Job description

A leading healthcare organization in Cambridge is seeking a motivated individual to join the Emergency Department Reception Team. The successful candidate will provide a professional reception service, ensuring all patients are registered promptly and correctly. Strong communication and IT skills are essential. Previous healthcare experience is desirable, and flexibility for various shifts is necessary. The role includes various administrative duties to support clinical staff and maintain a collaborative team culture.