Emergency Department Administrative Coordinator

Frimley Health NHS Foundation Trust; Wrexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in the UK is seeking an Administrative Coordinator for their Urgent and Emergency Care Department at Wexham Park Hospital. This role requires strong administrative and leadership skills, with responsibilities including team management, customer care, and workforce planning. Flexibility to work varying shifts is necessary. This position offers a full-time contract and opportunities to shape the role in a supportive environment.

Qualifications

• Proactive individual with strong administrative and leadership experience.
• Preferably with experience within the health sector.
• Ability to work flexible hours and adapt to shift work including nights, evenings and weekends.

Responsibilities

• Lead and manage a team of administrative staff.
• Support and motivate your team for excellent customer care.
• Contribute to planning and coordination of critical incidents.
• Take responsibility for workforce planning and recruitment.
• Ensure team members complete mandatory training and appraisals.
• Monitor and maintain staff performance.
• Provide administrative support to the department.

Skills

Strong administrative experience

Leadership experience

Excellent customer care

Ability to work flexible hours

Job description

Contract: Full Time (including occasional evenings, weekends, and night shifts as required)

We are seeking a motivated and dynamic individual to take on the role of Administrative Coordinator within our Urgent and Emergency Care Department at Wexham Park Hospital. This newly established position offers an opportunity to shape and develop the role in collaboration with the Directorate Service Manager.

Key Responsibilities

• Lead and manage a team of Band 2 and Band 3 administrative staff, overseeing daily operations to ensure efficient and effective service delivery.
• Support and motivate your team to consistently provide excellent customer care throughout a 24/7, 365-day service.
• Contribute to the planning and coordination of critical incidents, helping to develop and restructure administrative services as needed to meet evolving departmental demands.
• Take responsibility for workforce planning and recruitment, ensuring staffing levels are appropriate and new hires are effectively onboarded.
• Ensure that all team members complete mandatory training and appraisals on time, maintaining compliance with hospital policies and regulatory requirements.
• Monitor and maintain staff performance, providing guidance, support and development opportunities to promote a skilled and engaged workforce.
• Provide administrative support to the Urgent and Emergency Care Department, ensuring smooth operation and high standards of service delivery, and coordinate with the Directorate Service Manager.

Qualifications and Preferences

• Proactive individual with strong administrative and leadership experience.
• Preferably with experience within the health sector.
• Ability to work flexible hours and adapt to shift work including nights, evenings and weekends.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We encourage applications from people who wish to work on a flexible basis, recognizing that flexibility may mean a range of working patterns and hours.