Emergency Care Receptionist & Clerical Assistant

NHS; England; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Urgent & Emergency Care Clerical Assistant committed to delivering outstanding care. The position involves processing enquiries, providing customer-oriented service, and supporting clinical teams in the Emergency Department. Applicants should have relevant clerical experience and strong IT skills. The role is permanent, full-time, and covers a fixed rota, including weekends and holidays, with an annual salary of £24,465.

Qualifications

• General education (GCSE level or equivalent) is required.
• Experience in customer care or relevant administrative background is essential.
• Strong written and verbal communication skills are a must.

Responsibilities

• Process enquiries politely and efficiently both in person and over the phone.
• Carry out administrative duties in a professional manner.
• Register and update patient details accurately in databases.

Skills

IT skills

Customer / patient care experience

Excellent written and verbal communication skills

Team player with strong organisational skills

Education

General education (GCSE level or equivalent)

Tools

Microsoft Office Systems

Lorenzo computer skills

Job description

A leading healthcare provider in the UK is seeking an Urgent & Emergency Care Clerical Assistant committed to delivering outstanding care. The position involves processing enquiries, providing customer-oriented service, and supporting clinical teams in the Emergency Department. Applicants should have relevant clerical experience and strong IT skills. The role is permanent, full-time, and covers a fixed rota, including weekends and holidays, with an annual salary of £24,465.