Emergency Care Assistant - Acute Medical Services

NHS; England; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider is seeking motivated Emergency Care Assistants to join their Acute Medical Services team. The position includes a structured training program and key duties such as supporting patient care in various healthcare settings. Candidates should have effective communication skills and a Care Certificate, along with a commitment to inclusion and diversity. This is a permanent, full-time role based at the Lister Hospital.

Qualifications

• Previous experience with the general public or a range of people.
• Ability to work in a busy, pressurized environment.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Support the delivery of exceptional care across the Acute Medical Unit.
• Assist with medical equipment and uphold best health and safety practices.
• Participate in assessments and interviews during the hiring process.

Skills

Effective communication with patients

Self-motivation

Teamwork

Basic IT skills

Time-management

Education

Care Certificate

GCSEs in English and Math

Job description

Job Summary

We are seeking motivated Emergency Care Assistants to join our Acute Medical Services team, supporting the delivery of exceptional care across the Acute Medical Unit (AMU), Same Day Emergency Care (SDEC), and the Short Stay Unit (SSU). This position offers a structured training programme designed to equip you with essential clinical competencies, including baseline observations, ECG recording, cardiac monitoring, venepuncture, cannulation, basic life support, wound care, urinalysis, pregnancy testing, and assistance with mobility, nutrition, hygiene and comfort. You will also become familiar with medical equipment, operation layout and uphold best practices in health and safety at all times.

Main Duties

Shortlisted candidates will be invited to attend a virtual information and guidance session and will progress through a series of assessments and interview.

• Virtual session – Wednesday, 12 November 2025 at 12:00 p.m.
• Math’s and English assessment – Monday, 17 November 2025
• Interview – Tuesday, 25 November 2025 (date may change)

About Us

East and North Hertfordshire Teaching NHS Trust provides a range of general and specialist services. We pride ourselves on flexible, innovative care and are committed to an outstanding, patient‑led Trust with high‑quality, compassionate care.

• The Lister Hospital, Stevenage
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Details

Date posted: 29 October 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum
Contract: Permanent
Working pattern: Full‑time
Job location: Lister Hospital, Corys Mill Lane, Stevenage, SG1 4AB

Person Specification – Essential

• Qualifications/Training: Care Certificate; GCSEs (or equivalent) in English and Math
• Previous experience: Working with the general public or a range of people
• Skills: Effective communication with patients, relatives, carers and multidisciplinary staff; self‑motivation; teamwork; basic IT; time‑management; judgement and escalation ability; work in a busy, pressurised environment
• Knowledge: Basic computer skills; patient confidentiality; health and safety
• Other requirements: Commitment to equality, diversity and inclusion; role model our Trust values everyday

Desirable

• Experience of healthcare or care work
• Ve n epuncture and cannulation skills; wound care; immobilisation and casting skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to the Disclosure and Barring Service (formerly CRB).

Employer Details

East and North Hertfordshire Teaching NHS Trust
Address: Lister Hospital, Corys Mill Lane, Stevenage, SG1 4AB
Website: https://www.enherts-tr.nhs.uk/