EMEIA Regional Retail Excellence & Operations Leader

Burberry; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A luxury fashion brand is looking for a Retail Excellence and Operations Director in Greater London. The successful candidate will define retail best practices across EMEIA, lead training programs for luxury services, and oversee store operational readiness. A minimum of 8 years in retail operations with expertise in leading cross-functional teams is required. This role involves monitoring luxury retail trends and ensuring operational efficiencies across all outlets in the region.

Qualifications

• 8+ years of experience in Retail Operations or similar in Luxury Retail.
• Proven track record in managing operational standards.
• Deep knowledge of retail systems driving efficiency.

Responsibilities

• Define and implement global retail best practices for EMEIA.
• Lead in-store training strategy focused on luxury service.
• Monitor competitive market trends in luxury retail.

Skills

Retail Operations

Leadership

Change Management

Collaborative Skills

Inventory Management

Tools

POS Systems

CRM Interfaces

Job description

A luxury fashion brand is looking for a Retail Excellence and Operations Director in Greater London. The successful candidate will define retail best practices across EMEIA, lead training programs for luxury services, and oversee store operational readiness. A minimum of 8 years in retail operations with expertise in leading cross-functional teams is required. This role involves monitoring luxury retail trends and ensuring operational efficiencies across all outlets in the region.