EMEA Service Operations Director - Strategy & Excellence

STERIS Canada Corporation; Leicester Forest East; On-site; GBP 95,000 - 120,000; Full time

Job summary

A global healthcare solutions provider is seeking a Senior Director of Service Operations based in the UK to lead EMEA operations for over 250 associates. The role involves designing strategic initiatives, driving operational excellence, and collaborating with country leaders to enhance service delivery. Candidates should possess over 20 years of experience, ideally in the medical equipment industry, and a strong background in strategic planning and change management. Join this leading firm to make a difference in patient care globally.

Qualifications

• 20+ years of combined experience in leadership and operational excellence roles.
• Minimum of 10 years in the medical equipment industry.

Responsibilities

• Lead the EMEA Service Operations function supporting over 250 Associates.
• Design global operations strategy in collaboration with leadership.
• Implement operational excellence initiatives across Service businesses.

Skills

Strategic Planning

LEAN knowledge

Change Management

Cross-functional collaboration

Project Execution

Education

Bachelor’s degree in Business

MBA

Job description

A global healthcare solutions provider is seeking a Senior Director of Service Operations based in the UK to lead EMEA operations for over 250 associates. The role involves designing strategic initiatives, driving operational excellence, and collaborating with country leaders to enhance service delivery. Candidates should possess over 20 years of experience, ideally in the medical equipment industry, and a strong background in strategic planning and change management. Join this leading firm to make a difference in patient care globally.