EMEA Renewals Operations Lead - Data Center Contracts

Digital Realty (UK) Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading data center services provider in London is seeking a Manager for Renewals Operations to oversee the entire renewal lifecycle of contracts. You will engage with customers on renewal terms and collaborate with internal teams for seamless execution. The ideal candidate should have experience in sales negotiations, a solid background in financial principles, and proficiency in Salesforce and CPQ tools. Join us in an inclusive work environment that fosters personal and professional growth.

Benefits

Supportive and inclusive environment

Development opportunities

Qualifications

• Track record in commercial negotiation.
• 2+ years experience in Renewals, Sales Operations, or Account Management.
• Solid understanding of commercial and financial principles.

Responsibilities

• Own the end-to-end renewal lifecycle.
• Manage customer engagement and negotiations.
• Coordinate with internal teams on contract execution.

Skills

Customer-facing negotiation

Commercial understanding

Salesforce CRM proficiency

CPQ tools proficiency

Microsoft Excel

Fluency in English

Education

Bachelor's degree or equivalent

Tools

Salesforce

CPQ tools

DocuSign

Job description

A leading data center services provider in London is seeking a Manager for Renewals Operations to oversee the entire renewal lifecycle of contracts. You will engage with customers on renewal terms and collaborate with internal teams for seamless execution. The ideal candidate should have experience in sales negotiations, a solid background in financial principles, and proficiency in Salesforce and CPQ tools. Join us in an inclusive work environment that fosters personal and professional growth.