EMEA Credit Controller (Dutch and Spanish Speaker)

BSI; Milton Keynes; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading business improvement company is seeking an EMEA Credit Controller who is fluent in Dutch and Spanish. This full-time position focuses on managing high-volume ledgers, interacting with clients across Europe, and improving financial operations. The role offers flexible working options and a comprehensive benefits package, including health insurance and generous leave policies.

Benefits

27 days’ annual leave

Paid sick leave

Health insurance

Life insurance

Pension plan with company contribution

Flexible benefits

Qualifications

• Experience in high-volume credit control, preferably in a fast-paced, international environment.
• Fluency in Dutch and Spanish; additional European language skills are a bonus.
• Highly organized, proactive, and comfortable working independently while contributing to a team.

Responsibilities

• Take ownership of the shared inbox and respond to client queries with professionalism.
• Collect outstanding debt from corporate clients across Europe.
• Resolve customer queries efficiently, keeping detailed collections notes.
• Collaborate with teams across the business for effective debt management.

Skills

Dutch fluency

Spanish fluency

Strong Excel skills

Excellent telephone manner

Organized and proactive

Tools

SAP

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: EMEA Credit Controller – Dutch and Spanish speaker

Location: United Kingdom (remote)

Type: 12-month FTC, full-time

About the Role:

We’re experiencing an exciting phase of global growth and are looking for a talented Credit Controller to join our dynamic and friendly team. This is a fantastic opportunity to work with Continental Europe clients and make a real impact on our cash flow and client relationships across multiple countries.

As our EMEA Credit Controller, you will play a key role in managing high-volume ledgers and ensuring smooth financial operations across our European hubs. This is not just a number‑crunching role – you’ll actively build relationships, resolve queries, and help shape the way we work with clients across Europe. Your Dutch and Spanish language skills will be critical in supporting our Continental Europe markets.

Responsibilities

• Take ownership of the shared inbox and respond to client queries with professionalism and speed.
• Collect outstanding debt from corporate clients across Europe, maintaining excellent relationships.
• Minimise bad debt and maintain healthy cash flow with effective and courteous debt collection calls.
• Resolve customer queries efficiently, keeping detailed collections notes.
• Collaborate with teams across the business to ensure clients on “stop” are managed appropriately.
• Contribute to process improvements and help shape best practices across the EMEA region.

Qualifications

• Experience in high-volume credit control, preferably in a fast-paced, international environment.
• Fluency in Dutch and Spanish; additional European language skills are a bonus.
• Strong Excel skills and familiarity with SAP or similar financial systems.
• Excellent telephone manner and ability to build rapport with clients.
• Highly organised, proactive, and comfortable working independently while contributing to a team.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

*Please note: BSI is unable to provide visa sponsorship for this vacancy

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client‑Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between – to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.