EMEA Benefits, Assistant Vice President

State Street; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial services firm is seeking an experienced professional to manage employee benefits across the EMEA region. Responsibilities include benefits administration, vendor relationships, and stakeholder management. The ideal candidate will have 5+ years of experience, strong communication skills, and the ability to manage multiple projects in a dynamic environment. This role is crucial for ensuring compliance and enhancing employee engagement by promoting inclusive benefits offerings.

Qualifications

• 5+ years of experience in benefits management.
• Strong oral and written communication skills.
• High attention to detail with the ability to manage multiple tasks.

Responsibilities

• Manage end-to-end processes for benefits administration across EMEA.
• Oversee relationships with external benefits vendors.
• Develop and deliver communications around benefits programs.

Skills

Benefits administration

Project management

Stakeholder management

Data analysis

Communication skills

Job description

Who Are We Looking For?

This position is part of the International Benefits. The role will be responsible for supporting the development, implementation, and governance of employee benefits across the EMEA region. This role plays a key part in ensuring our programs are compliant, competitive, and aligned with both global strategy and local needs. You will lead initiatives related to leave programs, third‑party vendor oversight, and employee engagement, while managing operational processes and collaborating with stakeholders across HR, Legal, and Finance.

Key Responsibilities

• Benefits Administration & Governance – Manage end‑to‑end processes for benefits administration across EMEA, ensuring operational efficiency, compliance, and audit readiness.
• Manage local benefits strategy, reviewing renewals and aiding in strategy design.
• Key stakeholder management with global / local broker. – Support as escalation point for employee queries coming through our ticketing system, responding and triaging as necessary.
• Analyse complex datasets related to benefits, including healthcare, life assurance, and income protection programs to identify trends and opportunities to deliver actionable recommendations.
• Maintain documentation, workflows, and controls to support governance and continuous improvement.
• Third‑Party Risk Management (TPRM)

Annual Renewals of Benefits in the EMEA Region

Oversee relationships with external benefits vendors including insurers and brokers. Management of projects and programs, including RFPs, transitions to new vendors, benefit / vendor implementations, etc. to support State Street’s benefits strategy while improving efficiency and managing costs. Conduct due diligence, contract reviews, and performance assessments to mitigate third‑party risks. Collaborate with Procurement, Legal, and Risk teams to ensure vendor compliance with data privacy, service‑level agreements, and regulatory obligations.

Leave Programs

• Manage regional leave policies including parental leave, sick leave, sabbaticals, and statutory entitlements.
• Ensure leave programs are compliant with local regulations and aligned to the benefits and business strategies.
• Monitor external market practice, trends, regulation with awareness of their impact to the business.

Stakeholder Management

Build strong relationships with HR Business Partners, Finance, Legal, and Compliance teams across EMEA. Serve as a reliable point of contact for country‑level HR teams on benefits‑related matters. Facilitate alignment between global strategy and local execution through regular engagement and feedback loops.

Employee Engagement & Communications

• Develop and deliver clear, engaging communications around benefits programs and leave policies.
• Partner with BeWell, internal communications and employee networks to promote inclusive and accessible benefits.
• Organise webinars, campaigns, and resources to increase employee awareness and appreciation of benefits offerings.

Project Coordination

Support cross‑functional benefits projects such as vendor transitions, policy updates, and M&A integration. Track project milestones, prepare documentation, and assist with stakeholder communications. Ensure timely delivery of project components and escalated risks as needed.

Required Qualifications & Behaviors

• 5+ years of benefits experience.
• Strong oral and written communication skills. Fluency in written and oral English.
• Ability to set priorities and handle multiple tasks simultaneously with effective time management skills.
• High attention to detail – Ability to deliver high quality work and to work under pressure with attention to detail.
• Ability to interact with all levels of employees, management and manage confidential information in a professional manner.
• Experience of managing projects.
• Flexible, "can do" attitude – Excellent organisational skills with the ability to work in a dynamic business environment.