EMDR Counsellor

The Portfolio Group; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading EAP and OH provider in Manchester is looking for an exceptional counselling professional to join their team in a hybrid role. You will maintain a caseload of structured video counselling sessions, provide immediate support through a 24/7 helpline, and work with clients requiring various levels of psychological intervention. The ideal candidate must have BACP accreditation or be working towards it, possess CBT or EMDR training, and demonstrate strong computer literacy. Benefits include generous holiday leave, private medical insurance, and ongoing professional development support.

Benefits

25 days holiday plus bank holidays

Day off on birthday

Cash plan for self and children

Private medical insurance after 5 years

Pension plan and life insurance

Holiday season bonus after 3 years

Free 24/7 onsite gym access

Qualifications

• BACP accreditation or in progress required.
• Training in CBT or EMDR or relevant higher-level qualifications.
• Relevant telephone or EAP experience is necessary.
• Strong computer skills with MS Office.

Responsibilities

• Maintain an active caseload of clients for video counselling.
• Manage high intensity counselling cases needing advanced intervention.
• Provide support through a 24/7 helpline and perform clinical assessments.
• Conduct risk assessments and adhere to BACP ethics.

Skills

BACP accredited or working towards accreditation

Experience in CBT or EMDR

High level of computer literacy (MS Office)

Telephone experience

Job description

This is a once in a lifetime career opportunity for an exceptional counselling professional to join a truly Service‑Led business, the industry‑leading EAP and OH provider & Sunday Times ‘Best Places to Work.’

Role

Hybrid – Manchester office. Full‑time.

Responsibilities

• Effectively maintain an active caseload of structured video counselling sessions, utilising a Solution Focused Brief Therapy approach.
• Maintain an active caseload of Digital CBT clients, including Digital Trauma Programme.
• On request, manage a caseload of high intensity counselling cases via video – working with those who require a higher level of psychological intervention such as CBT or EMDR.
• Demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed, at risk or where child and adult safeguarding concerns are identified.
• Provide immediate emotional support and guidance to callers via our 24/7 helpline – completing clinical assessments and signposting appropriately.
• Conduct risk assessments and work in line with the BACP code of ethics – ensuring the highest level of service and support is provided.

Qualifications

• Be BACP accredited or working towards accreditation.
• Be trained in CBT or EMDR or be completing relevant higher‑level qualifications.
• Have relevant telephone experience and/or EAP experience.
• Possess a high level of computer literacy (MS Office, Word, Excel and PowerPoint).

Benefits

• 25 days’ holiday, plus bank holidays.
• Day off on your birthday.
• Holidays increase after 2‑ and 5‑years’ service.
• Cash plan for you (and your children, if any).
• Contractual sick pay.
• Private medical insurance after 5 years’ service.
• Pension plan and life insurance.
• Pension plan contributions increase after 5‑ and 7‑years’ service.
• Support with revalidation and CPD.
• Funding support with training and development.
• Holiday season bonus after 3 years’ service.
• Profit share scheme.
• Season ticket loan scheme after 6 months and successful completion of probationary period.
• Cycle to work scheme after 6 months and successful completion of probationary period.
• Access to Employee Assistance Programme.
• Social sessions on the last Friday of the month with free food and drink – we call this Fab Friday!
• Company incentives, access to discount schemes.
• Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body).
• Free 24/7 onsite gym with regular group classes.