Embellishment Executive

TipTopJob; West Yorkshire; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Wellbeing allowance £300

Pension contribution

29 days leave (incl. bank holidays)

Free onsite parking

Gym and local amenities nearby

Job summary

Chef Works Europe Ltd is seeking an Embellishment Executive to coordinate garment decoration projects across its client base. You will oversee embroidery, screen printing, heat transfers and tax:tabbing from design to production, serving as the key link between customers, sales, suppliers and the embellishment team.

The role requires experience in apparel decoration and the ability to manage multiple orders at different stages, while ensuring quality and timely delivery.

Qualifications

• At least 2 years experience within apparel, textile or garment decoration.
• Knowledge of garment decoration techniques: embroidery, screen printing, digital transfers.

Responsibilities

• Coordinate artwork development, mockups, samples and customer approvals.
• Manage embellishment projects from design through to production.
• Liaise with customers to clarify specifications, quality requirements and timescales.
• Coordinate embroidery, screen printing and digital/heat transfer requirements.
• Monitor embellishment quality and resolve production issues.
• Track garments and materials to ensure timely delivery to the embellishment centre.
• Forecast capacity and maintain production schedules and logs.
• Process customer orders and respond to enquiries via email.
• Prepare garment mockups for approvals and presentations.
• Coordinate deliveries and relevant customs documentation for non-UK destinations.
• Maintain information in the Order Management System.

Skills

2+ years experience

Tools

Wilcom embroidery software

Job description

Location: Farsley, Leeds : Office based

Salary: Circa A GBP 25,000 to A GBP 28,000 DOE + up to 10 bonus

Full Time, Permanent

Chef Works Europe Ltd is looking for an organised and proactive Embellishment Executive to coordinate garment decoration projects across its broad customer base.

Covering embroidery, screen printing, heat transfers and tax:tabbing, youll manage projects from initial design and customer approval through to production, acting as a key link between customers, the sales team, suppliers and the embellishment team.

This is a varied and specialist role for someone with previous experience in the apparel, textile, garment decoration or garment printing industry who understands both the creative and production elements of garment embellishment.

The Role

Reporting day:to:day to the Customer Experience Manager, youll manage multiple orders and projects at different stages of the embellishment process.

Your Responsibilities Will Include

• Coordinating artwork development, mock:ups, samples and customer approvals
• Managing embellishment projects from initial design through to production
• Liaising with customers to clarify specifications, quality requirements and timescales
• Coordinating embroidery, screen printing and digital/heat transfer requirements
• Monitoring embellishment quality and helping to resolve technical or production issues
• Tracking garments and supporting materials to ensure timely delivery to and from the embellishment centre
• Forecasting capacity and maintaining accurate production schedules and logs
• Processing customer orders and responding to enquiries, predominantly via email
• Preparing garment mock:ups for customer approvals and presentations
• Coordinating deliveries and collections, including relevant customs documentation for deliveries outside the UK
• Maintaining accurate information within our Order Management System
• Handling embellishment pricing enquiries and liaising with relevant departments
• Supporting projects for trade shows, competitions and presentations
• Handling occasional customer queries or complaints professionally, working towards an appropriate resolution
• Communicating effectively with customers, suppliers and internal teams

About You

Were looking for someone with relevant industry experience who understands garment decoration processes and is comfortable coordinating projects from design through to production.

You Will Need

• At least 2 years experience within the apparel, textile, garment decoration or garment printing industry
• Knowledge of garment decoration techniques, including embroidery, screen printing and digital/heat transfers
• Experience using Wilcom embroidery and apparel decoration software
• Strong organisation and attention to detail
• Good problem:solving customer service skills and an understanding of quality control
• The ability to manage multiple orders, priorities and deadlines
• Strong written and verbal communication skills
• Confidence liaising with customers, suppliers and colleagues across different departments
• Good Microsoft Office skills, particularly Outlook
• Experience using an Order Management System (OMS) or similar business system
• Additional language skills would be welcomed but are not essential.
• Experience across both the design/development and planning/production stages of embellishment

Salary and Benefits

• Circa A GBP 25,000 to A GBP 28,000 salary, depending on experience
• Up to 10 bonus
• A GBP 300 annual Wellbeing Allowance
• Matched employer contribution to Peoples Pension
• 29 days paid annual leave, including bank and public holidays
• Free onsite parking
• Contemporary office space in Farsley
• Gyms and local amenities within walking distanc