ELP Support Staff

Protocol Education Ltd; Lewisham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational support service provider in Lewisham is seeking Support Staff for Enhanced Learning Provisions. This role involves aiding pupils with additional learning, behavioral, or emotional needs. Successful candidates will be patient and resilient, with a genuine desire to support young people. The position offers competitive pay, free professional training, and the chance to make a real difference in students' lives. Join a supportive team dedicated to providing essential care and encouragement in educational settings.

Benefits

Weekly PAYE pay

Free access to CPD Academy

Supportive environment with local consultants

Qualifications

• Experience in schools, SEND, or youth work is preferable, but training can be provided.
• Ability to manage challenging behaviors while remaining calm.
• Willingness to learn and adapt to new situations.

Responsibilities

• Support pupils with additional learning or emotional needs.
• Work closely with teachers to maintain a calm classroom environment.
• Help pupils feel understood and engaged.

Skills

Patience

Resilience

Empathy

Job description

Support Staff Wanted – Enhanced Learning Provisions, Lewisham

Do you have a calm head, a kind heart, and a knack for helping young people feel safe and understood? We’d love to hear from you.

We’re working with a number of welcoming schools across Lewisham who are looking forsupport staff to join theirEnhanced Learning Provisions. These settings support pupils who need a little extra care, structure, and encouragement to thrive at school.

This isn’t about standing at the side of the classroom. It’s about being a steady presence, building trust, and helping pupils find their feet.

What you’ll be doing

• Supporting pupils with additional learning, behavioural, or emotional needs
• Working closely with teachers and SEN teams to keep days calm and purposeful
• Helping young people regulate emotions, stay engaged, and feel understood
• Creating a safe, supportive space where progress feels possible

We’re looking for people who

• Are patient, resilient, and genuinely care about young people
• Have experience in schools, SEND, youth work, care, or similar settings, or are keen to learn
• Stay calm under pressure and don’t take tricky moments personally
• Want to make a real difference, even on the challenging days

What you’ll get

• Roles in supportive schools that value their support staff
• Weekly PAYE pay, no umbrella faff
• FREE access to our CPD Academy, including SEND and behaviour training
• A friendly, local consultant who actually listens
• Opportunities for long-term and ongoing work

Thrive trained?

Brilliant.
Not yet? No problem. We offerFREE Thrive training, which schools love and which gives you extra tools to support emotional wellbeing in the classroom.

If you’re looking for meaningful work where your presence really matters, this could be the role for you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.