Elite Room Attendant: Guest Comfort & Cleanliness

Eclipse Hotels Group; Poole; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel rooms

50% off F&B services

Health plan

Life insurance

Cashback and discounts on high street

Complimentary meals on duty

Employee of the month award

Employee of the year award

Recommend a Friend Scheme

Excellent Training & Development

Job summary

Eclipse Hotels Group is seeking a Room Attendant for Holiday Inn Express Poole to ensure bedrooms are cleaned to the highest standards and delivered with comfort for guests.

You will join a developing employer that values first class service, training, and a positive employee experience, reporting to the Housekeeping Supervisor and supporting the team to maintain cleanliness across the hotel.

Responsibilities

• Service and clean our guest bedrooms (full departure clean or pull up for an inhouse guest)
• Ensure all allocated rooms are cleaned to standard before end of shift
• Change bed and bathroom linen
• Mop and clean bathroom and bedroom floors, surfaces
• Ensure mirrors and internal windows are clean and free of debris and grease
• Replenish courtesy items in all rooms including bathroom amenities
• Complete non-daily tasks such as flipping mattresses and high dusting
• Report defects or repairs on the maintenance recording system
• Lend a hand to colleagues in other areas of Housekeeping when requested by Supervisor
• Follow Group Policies for Fire, Health & Safety, Security standards
• Record and store guests' items left behind or lost

Job description

Eclipse Hotels Group is seeking a Room Attendant for Holiday Inn Express Poole to ensure bedrooms are cleaned to the highest standards and delivered with comfort for guests.

You will join a developing employer that values first class service, training, and a positive employee experience, reporting to the Housekeeping Supervisor and supporting the team to maintain cleanliness across the hotel.