Electronic Resources Coordinator

Ryder Reid Legal Limited; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A legal recruitment agency is seeking an Electronic Resources Coordinator in London. This role involves managing workflows for electronic resources, overseeing print services, and ensuring access for attorneys. Key skills include exceptional organizational capabilities and strong communication skills. Interested candidates who engage easily across all levels are encouraged to apply.

Qualifications

• Detail-oriented and proactive mindset required.
• Strong ability to engage confidently at all levels.
• Ability to work independently and take initiative.

Responsibilities

• Coordinate the setup and maintenance of electronic research resources.
• Respond to inquiries and troubleshoot access issues.
• Manage global user lists and track licenses.
• Oversee print and circulation workflows.
• Liaise with vendors to maintain collections.
• Ensure data accuracy in SharePoint records.

Skills

Exceptional organisational skills

Strong communication skills

Proficiency in Microsoft Office

Excellent time management

Self-motivated

Collaborative mindset

Flexibility to work overtime

Job description

Electronic Resources Coordinator

Reports to: Supervisor, Research & Intelligence Services Operations

Hours: 9:30 am - 5:30 pm, Monday - Friday

Location: London (with support for Luxembourg and Asia offices)

Role Overview

We are seeking a detail-oriented and proactive Electronic Resources Coordinator to join a Research & Intelligence Services (RIS) department. As a key member of the Electronic Operations team, you will provide essential operational support across the London, Luxembourg, and Asia offices. This role focuses on managing electronic resource workflows, subscription renewals, and user access, while also overseeing print and circulation services in the London office.

Working closely with the Operations Supervisor and the London-based Research Specialist, you will ensure that both electronic and print resources are accurately maintained and readily accessible to attorneys and business services teams.

Key Responsibilities

• Coordinate the setup, maintenance, and renewal of electronic research resources, ensuring accurate user access and permissions.
• Respond to attorney and staff inquiries, troubleshooting access issues in collaboration with IT, vendors, and internal teams.
• Manage global user lists and track licenses for electronic resources.
• Oversee print and circulation workflows in the London office, including mail handling, acquisitions, and collection updates.
• Liaise with vendors and internal stakeholders to maintain up-to-date and accessible print and electronic collections.
• Maintain accurate documentation of renewals, vendor communications, and contract details.
• Ensure data accuracy in SharePoint records and assist with usage and renewal reporting.
• Collaborate with the RIS team to streamline workflows and promote consistent global practices.
• Partner with the Research Specialist to align processes and share knowledge across regions.
• Support additional administrative and operational tasks as assigned by the Operations Supervisor.

Key Skills & Experience

• Exceptional organisational skills and keen attention to detail.
• Strong communication skills with the ability to engage confidently across all levels of the firm.
• Proficiency in Microsoft Office and general IT literacy.
• Excellent time management and prioritisation abilities.
• Self-motivated with the ability to work independently and take initiative.
• Collaborative mindset and willingness to work as part of a global team.
• Flexibility to work occasional overtime as required.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.