Electrical Field Service Engineer

United Utilities; Carlisle; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Company van with fuel

Home-based start

Standby payments

26–30 days annual leave + 8 bank hols

Pension contribution up to 14%

Annual bonus 5%

Healthcare benefits

Ongoing training and development

Job summary

United Utilities is seeking an hands-on Electrical Field Service Engineer to join our production team at the Carlisle Wastewater Treatment Works. You will maintain and fault-find critical water assets, with a mix of planned maintenance and improvement work.

You will start from home with a company van, travelling to site as required. The role offers stability, development opportunities, and a standby rota (1 in 6) with standby payments where applicable.

Qualifications

• Industrial electrical maintenance experience and fault finding.
• Pumps installation, maintenance and fault diagnosis in an operational environment.
• Experience with 400V three-phase systems and motor starters.
• Fault finding and modification on control wiring and panels.
• Exposure to automated plant or process control systems.

Responsibilities

• Carrying out planned preventive maintenance and reactive electrical works.
• Diagnosing and repairing electrical faults to minimise downtime and improve asset reliability.
• Working on a range of industrial electrical systems across operational sites.
• Supporting capital and operational projects as needed.
• Working safely in confined spaces and high risk environments.
• Collaborating with internal teams and supervising electrical contractors.
• Accurately recording maintenance activities and complying with safety procedures.
• Participating in standby rota with standby payments where applicable.

Skills

Electrical maintenance

Pump maintenance

Three-phase 400V

Control panels

Industrial automation

Contractor coordination

Education

NVQ Level 3 / City & Guilds Level 3

Job description

The Role

We are seeking a hands-on Electrical Field Service Engineer to join our production team. This is a varied role within an industrial utilities’ environment, where you will be responsible for maintaining, fault-finding, and improving critical water and wastewater assets. You will play a key role in ensuring compliance, reliability, and continuous improvement across the site.

A typical day may include fault finding a three-phase pump circuit in the morning, completing planned maintenance on control panels in the afternoon, and supporting automation improvements or contractor works as required.

You will benefit from starting your day from home, using a fully equipped company van, travelling to site as required. The role offers a strong blend of planned maintenance, reactive fault finding, and improvement work, with excellent long-term stability and development opportunities.

What You Will Be Doing

• Carrying out planned preventative maintenance and reactive electrical works
• Diagnosing and repairing electrical faults to minimise downtime and ensure asset reliability
• Working on a range of industrial electrical systems across operational sites
• Supporting capital and operational project work
• Working safely in confined spaces and high risk environments
• Collaborating with internal teams and supervising electrical contractors
• Accurately recording maintenance activities and complying with safety procedures
• Participating in a standby rota (1 in 6), supporting critical assets, with standby payments in addition to salary where appliable

What You Must Have Experience In

To be successful in this role, you must have proven industrial electrical experience, including:

• Industrial electrical maintenance and fault finding
• Pumps – including installation, maintenance, fault diagnosis, and repair in an operational environment
• 400V three‑phase systems – confident working on motors and motor starters
• Control panels – fault finding, modification, and understanding of control wiring
• Industrial automated systems – exposure to automated plant, process control, or similar industrial systems
• Experience working alongside electrical contractors in industrial or utilities environments

Qualifications & Requirements

• Recognised Electrical Qualification – NVQ Level 3 / City & Guilds Level 3 (essential)
• Full UK driving licence (essential – company van provided)
• Strong health and safety awareness
• Ability to read electrical drawings and technical documentation
• Willingness to participate in the standby rota

What We Offer

• Salary starting at £40,232, rising to £44,320 for multi‑skilled engineers
• Company van with fuel for work‑related travel
• Home‑based start, reducing unnecessary commute time
• Standby rota 1:6, with related standby payments
• 26–30 days annual leave plus 8 bank holidays
• Up to 14% employer pension contribution
• 5% annual bonus scheme
• Comprehensive health, wellbeing, and healthcare benefits
• Ongoing training and development to support multi‑skilling and career progression

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - £40,232
Work Type - Onsite
Job Location - Carlisle Wastewater Treatment Works, Willowholme Ind Estate, Carlisle, Cumbria, CA2 5SH
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.