EL/PL Liability Claims Handler

Lawes Insurance Recruitment; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance recruitment firm is looking for an experienced EL/PL Liability Claims Handler to manage liability claims remotely. Candidates should have a proven track record in handling third party liability claims, strong negotiation skills, and a sound understanding of the insurance market. This role offers flexible working arrangements with some regional travel required.

Qualifications

• Experienced Liability Adjusters, ideally ACII/LLB or working towards these qualifications.
• Proven ability to handle full range of EL/PL and Product liability claims.
• Extensive experience in writing investigation reports and strong knowledge of the insurance market.

Responsibilities

• Manage mixed caseload of third party Liability claims up to £100k.
• Establish liability through thorough investigation and support policyholders.
• Develop client relationships and engage in proactive interaction.

Skills

Liability claims management

Negotiation

Investigation and reporting

Client relationship management

Education

ACII/LLB or equivalent experience

Tools

Scoping software

Handheld devices

Job description

Overview

Job title: EL/PL Liability Claims Handler

Location: Completely Remote Home Working

You will be managing Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements and can be completely working from home; there may be some regular regional travel required with occasional overnight stays depending upon location.

Responsibilities

• Support our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k.
• Establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
• Manage a portfolio of employers’ liability and public liability claims, with a mixture of investigate and report-only cases and cradle-to-grave processing.
• Develop and maintain client relationships through management and delivery of SLAs and KPIs, and engage in proactive client and broker interaction to assist in efficient claims handling and business development opportunities.
• Liaise with colleagues in different business areas (e.g., Property and Major & Complex Loss) as required, ensuring attention to detail to collate and record statements and evidence for the claims process.
• Remove hurdles in the process where required, take responsibility to resolve problems, and collate all necessary details to support swift settlement or denial where possible.

Qualifications

• Experienced Liability Adjusters. Ideally ACII/LLB or working towards these qualifications; candidates qualified by experience are welcome to apply.
• Proven ability to handle the full range of EL/PL and Product liability claims including claims involving third party property damage.
• Extensive experience in writing investigation reports and strong knowledge of the insurance market.
• Extensive technical knowledge within the adjusting arena and understanding of Client SLA compliance, productivity, and quality requirements.
• Proficient working knowledge of scoping software and handheld device use.
• Good negotiation skills.

How to apply

If you have the relevant experience or know someone that does, please contact Glen Parker on 07535 748 255 or email [e-mail].