EHCP Admin Assistant | Chesterfield Royal Hospital NHS Foundation Trust

Chesterfield Royal Hospital NHSFT; Chesterfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Chesterfield is seeking an EHCP Admin Assistant to act as a point of access for children and young people involved in the EHCP process. The successful candidate will need exceptional communication and IT skills to collate reports and manage the EHCP database effectively. This role requires strong organisational skills and the ability to work under pressure, ensuring a proactive approach to customer service.

Qualifications

• Relevant office/secretarial experience is necessary.
• Ability to work under pressure with great attention to detail.
• Adaptable to meet service needs.

Responsibilities

• Be the point of access for children and young people aged 0-25 going through the EHCP process.
• Collate reports from services and manage EHCP requests.
• Accurately update the EHCP database for monitoring.

Skills

IT skills

Communication skills

Organisational skills

Interpersonal skills

Education

GCSE Maths and English grade A-C (or equivalent)

Job description

Overview

All applicants must be 18 years old or over. We are appointing an EHCP Admin Assistant to work in the Den within the Family Care Division. The specific working hours and days will be agreed with the successful candidate. The successful candidate must be customer focused, with exceptional communication and interpersonal skills.

Responsibilities

• Be the point of access for all children and young people aged 0-25 who are going through the EHCP process, working within established procedures and protocols.
• Be a point of information for young people who have an EHCP and are going through the review process.
• Receive EHCP requests, collate reports from services, and forward to the Local Authority to meet deadlines.
• Accurately update the EHCP database and maintain an accurate electronic database of monthly EHCP figures.
• S securely send out draft and final reports to all services involved, ensuring statutory duties are maintained.
• Adhere to data entry and records management requirements to ensure data is recorded accurately onto applicable systems.

Requirements

• IT skills; GCSE Maths and English grade A-C (or equivalent); relevant office/secretarial experience.
• Adaptable to meet service needs.
• Ability to be customer focused with exceptional communication and interpersonal skills.
• Excellent organisational skills and the ability to work under pressure with great attention to detail.

Desirable

• Knowledge of medical terminology.
• Experience in customer care and previous NHS experience.

About the role

The main emphasis of this role is to be a point of access for all children and young people aged 0-25 who are going through the EHCP process, working within established procedures and protocols, and to provide information during EHCP reviews.

Organisation

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000. We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Additional information

Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

This advert closes on Sunday 2 Nov 2025