Education Support Worker

City College Norwich; Norwich; On-site; GBP 27,000 - 29,000; Full time

Job summary

A UK college in Norwich is looking for an Education Support Worker to help vulnerable students succeed in their education. This role involves coordinating support meetings, working closely with various professionals, and requiring a thorough understanding of Looked After Children processes. Ideal candidates should possess strong communication skills and be able to engage effectively with the students. Competitive salary and long-term position offered.

Qualifications

• Must have a thorough understanding of processes related to Looked After Children and Leaving Care.
• Experience with monitoring individual student progress.
• Ability to work closely with various professionals.

Responsibilities

• Support a caseload of vulnerable students to engage with their education.
• Coordinate and contribute to support meetings.
• Monitor attendance and achievement on chosen courses.

Skills

Understanding of Looked After Children processes

Ability to engage with vulnerable young people

Strong communication skills

Job description

Education Support Worker (ESW)

Student Services, Wellbeing Team

37 hrs per week, 52 weeks per year, permanent

£27,151 - £28,976 per annum

The purpose of the Education Support Worker (ESW) role is to support a group of students, defined by the College as vulnerable young people. This includes students that are currently or have previously been Looked After.

You will join a busy team in our student services Wellbeing team where you will support a caseload of students to engage well with their education and therefore to have the best chance of being successful on their course. You will work closely with a wide variety of professionals including our internal college wellbeing and teaching delivery teams as well as external social workers, support workers and carers from different Local Authorities.

The role is focussed on co‑ordinating and contributing to support meetings such as Personal Education Plan (PEP) meetings, communicating planned targets, actions, and progress to teaching delivery staff, parents / carers, and managers as well as monitoring and supporting individual students to so that they are able to maintain consistent attendance and achievement on their chosen course.

A thorough understanding of Looked After Children (LAC), Leaving Care, and Unaccompanied Asylum Seeking Children (UASC) processes, along with insight into the barriers to learning commonly faced by this cohort, is essential for success in this role.

For an informal discussion around the role or for any questions you have please contact [e-mail]

To view the full Job Description and Person Specification for the role please click here

Closing date: Tuesday 18th November 2025 at Midnight

Interview date: Wednesday 26th November 2025

As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!