Education Facilities Reception Lead - Cross-Site Manager

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Cheltenham is seeking a Reception Manager/Lead for Education Facilities. This role involves day-to-day management of the Reception Team across two Education Centres, providing high-level support for training events, and ensuring Health and Safety compliance. The ideal candidate will have supervisory experience, strong organizational skills, and proficiency in Microsoft Office. The position offers a generous benefits package, including competitive bank rates and NHS pension scheme access.

Benefits

Generous annual leave allowance

Access to NHS pension scheme

Discounts at local shops and restaurants

On-site nurseries

Discounted public transport

Qualifications

• Previous experience in a Supervisory/Management capacity, ideally within an NHS/Medical setting.
• Strong planning and organisational skills, evidenced in leading Reception Teams and Education Centre Training Room booking programmes.
• Working knowledge of Microsoft Office packages and awareness of the Trust Education Centre Booking System.

Responsibilities

• Provide day-to-day management of the Reception Team.
• Offer high-level Training Room advice at both Education Centres.
• Manage Health and Safety compliance at both sites.
• Work flexibly across sites to provide cross-site Reception cover.
• Support all Internal and External Training and Meeting events.
• Deliver the Reception Manager Portfolio and inspire Receptionists.
• Provide AV support in partnership with PGME Technologist.

Skills

Supervisory/Management experience

Strong planning and organisational skills

Microsoft Office proficiency

Tools

Trust Education Centre Booking System – “Bookwise Education”

Job description

A healthcare organization in Cheltenham is seeking a Reception Manager/Lead for Education Facilities. This role involves day-to-day management of the Reception Team across two Education Centres, providing high-level support for training events, and ensuring Health and Safety compliance. The ideal candidate will have supervisory experience, strong organizational skills, and proficiency in Microsoft Office. The position offers a generous benefits package, including competitive bank rates and NHS pension scheme access.