Education Customer Experience Officer

Teaching Vacancies; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A distinguished secondary school in Bolton seeks a talented individual for a business support role. The successful candidate will provide exceptional service to pupils and staff, requiring organisational skills and a strong customer service background. Applicants must hold an NVQ Level 1/Level 2 qualification or equivalent, alongside experience in administrative roles within educational settings. The school values safeguarding and is committed to fostering a positive learning environment.

Qualifications

• Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Experience of working within an educational environment.
• Knowledge of IT software packages and its application in schools.

Responsibilities

• Provide an exceptional business support service to pupils, teachers, and stakeholders.
• Develop relationships across the school community.

Skills

Organisational skills

Customer service experience

Interpersonal skills

Technical skills

Education

NVQ Level 1/Level 2 or equivalent qualification

GCSE standard literacy and numeracy

Tools

MS Office

Job description

A distinguished secondary school in Bolton seeks a talented individual for a business support role. The successful candidate will provide exceptional service to pupils and staff, requiring organisational skills and a strong customer service background. Applicants must hold an NVQ Level 1/Level 2 qualification or equivalent, alongside experience in administrative roles within educational settings. The school values safeguarding and is committed to fostering a positive learning environment.