Education Consultant (Schools and Local Authorities). Job in City of London Education & Trainin[...]

Bright Heart Education; City Of London; Hybrid; GBP 33,000 - 37,000; Full time

Job summary

An award-winning tutoring company in London seeks a Qualified Teacher to manage caseloads of students with special educational needs (SEN). In this dynamic role, you will oversee tuition, conduct assessments, and liaise with tutors to ensure effective learning. The position offers a salary of £33,500 - £36,500, eligible for performance bonuses, with hybrid working options.

Benefits

15% annual performance bonus

Professional development opportunities

Company pension plan

Qualifications

• Experience teaching or supporting students with SEN and/or EHCPs.
• Sound understanding of the UK education system and SEN frameworks.
• Ability to manage competing priorities and problem-solve.

Responsibilities

• Conduct telephone consultations with parents and schools to understand students' profiles.
• Oversee tuition and ensure compliance with standards.
• Provide guidance to tutors and assist with recruitment.

Skills

Experience teaching or supporting students with SEN and/or EHCPs

Strong written and verbal communication skills

Excellent organizational ability and attention to detail

Confidence using technology (Outlook, Excel, Word, CRM systems)

Professional empathy and emotional intelligence

Education

Qualified Teacher Status (QTS)

Job description

Bright Heart is an award-winning, London-based tutoring company offering a nurturing, personalised approach to tuition and learning support.

We specialise in helping students with special educational needs (SEN), social, emotional or mental health (SEMH) challenges, and those with Education, Health and Care Plans (EHCPs) to realise their potential through tailored, compassionate tutoring.

We are proud winners of the Tuition Business of the Year award at the National Tutoring Awards 2022 and runners-up in 2023, 2024 & 2025. We were also finalists for SEN Supporter of the Year at the EducationInvestor Awards 2025.

Our team is built around care, integrity and professionalism. We value each student's unique path and each colleague's contribution to our mission - to transform the lives of students with SEN through personalised, holistic education.

The Opportunity

Following continued growth in our partnerships with schools and local authorities, we are seeking a Qualified Teacher (QTS) to join our expanding team.

This is a dynamic and rewarding role that combines elements of teacher / tutor support, case management, and educational coordination. You will manage your own caseload of students referred by schools and local authorities - overseeing their tuition provision from initial consultation through to measurable outcomes - while also working closely with our Senior Education Consultants for collaboration, support, and quality assurance.

Although this is a home-based role, it is a busy, rewarding position requiring strong organisation, commitment, and attention to detail. You'll be working in a fast‑paced environment, supporting multiple cases at once, and collaborating daily with colleagues and tutors.

We meet periodically for training in South West London and for monthly team office days in Central London. We also enjoy social meetups as a team throughout the year. Therefore, you must be within commuting distance of London.

Your Key Responsibilities

You will hold direct responsibility for your own caseload of students while collaborating with senior colleagues and the wider Bright Heart team. Typical duties include:

• Student Consultation and Assessment

Conduct telephone consultations with parents, carers, schools and local authorities to understand each student's learning profile. Review documentation such as EHCPs, school reports and professional assessments to inform tuition planning.

• Caseload Management and Oversight

Oversee tuition for your assigned students, ensuring that lessons meet learning goals and that each placement remains effective and compliant with Bright Heart's standards.

• Tutor Matching and Liaison

Identify and brief tutors suited to each student's needs and circumstances. Build and maintain strong relationships with tutors, monitoring progress through learning plans and lesson reports.

• Interview Prospective Tutors

Conduct tutor interviews as part of Bright Heart's rigorous onboarding process.

• Progress and Review Meetings

Attend or contribute to annual reviews, progress updates and multidisciplinary meetings with other professionals, to ensure tuition remains aligned with each student's goals.

• Safeguarding and Risk Management

Oversee safeguarding aspects of your caseload, reviewing risk assessments and supporting tutors to maintain safe, appropriate practice in all environments.

• Tutor Support and Training

Provide guidance to tutors within your caseload, offer feedback and help facilitate reflective practice to ensure high standards of provision.

• Operational and Strategic Support

Contribute to data management, reporting and quality‑assurance processes.

Assist with tutor recruitment and selection. Engage with business development and educational initiatives as required.

• Collaboration and Culture

Work closely with Senior Education Consultants and colleagues across Bright Heart to share insights, maintain consistency of standards, and contribute ideas for improving provision and impact.

What We're Looking For

• Qualified Teacher Status (QTS), completion of NQT / ECT
• Experience teaching or supporting students with SEN and/or EHCPs
• Experience in a similar role will be beneficial, but this may also appeal to teachers seeking a new challenge
• Sound understanding of the UK education system and SEN frameworks
• Strong written and verbal communication skills
• Excellent organisational ability and attention to detail
• Professional empathy and emotional intelligence when working with vulnerable learners and families
• Confidence using technology (Outlook, Excel, Word, CRM systems)
• Ability to manage competing priorities, problem‑solve and work independently
• A collaborative mindset and positive, can‑do attitude
• Within commuting distance of London, with attendance at our London office once per month and occasional in‑person meetings
• The right to work in the UK

Salary and Benefits

• £33,500 - £36,500 per annum, depending on experience and qualifications
• Eligible for 15% annual performance bonus - bringing total potential earnings to £38,525 - £41,975
• Additional company performance‑related Christmas bonus may also be awarded annually (typically ranging from £600 to £1,800, depending on company growth and performance)
• Comprehensive induction and training, with mentoring from senior colleagues
• Hybrid working with flexible hours. This is a full‑time role (40 hours per week), but we can discuss some flexibility in how hours are arranged. For example, this could suit a parent seeking to fit work around school hours or term times.
• Company pension plan
• Optional unpaid leave during summer holidays to support work‑life balance
• Professional development opportunities, including CPD in SEN and safeguarding
• Well‑being initiatives, such as weekly online personal training and a monthly early Friday finish
• Friendly, purpose‑driven culture with team events and collaborative working

Career Development and Progression

At Bright Heart, we believe in nurturing our staff as much as our students.

This role offers a clear progression route to Senior Education Consultant, where you can take on greater leadership of local authority relationships, contribute to service development and mentor others.

We provide structured professional development, ongoing CPD and opportunities to broaden expertise in SEN practice, safeguarding, and educational leadership. Salary progression follows performance, responsibility and contribution to the company's mission.

Safeguarding Commitment

Bright Heart is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to act in accordance with our safeguarding policies at all times.

Successful candidates will be required to:

• Complete safeguarding induction and annual refresher training
• Uphold the highest standards of child protection and professional conduct
• Sign and adhere to Bright Heart's Safeguarding and Child Protection Policy (available on our website)

Equal Opportunities

Our recruitment and selection procedures follow an equal opportunities policy.

We aim to hire the most suitable candidates, and all applicants receive fair and equitable treatment throughout the process, regardless of background, gender, disability, ethnicity, age or beliefs.

We are proud to foster a working culture that celebrates diversity and supports inclusion at every level.

How to Apply

Please send your CV and a short cover letter explaining:

• Why you'd like to join Bright Heart
• How your experience aligns with supporting SEN students and liaising with schools or local authorities
• Your location and notice period

Only candidates with QTS and within commuting distance of London will be considered.

We look forward to hearing from you and to welcoming a new colleague who shares our passion for education, inclusion, and transforming the lives of students with SEN.

Thank you for your interest.