Education and Training Administrative Assistant

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST; Lane End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community health provider trust in the UK seeks an individual to support the Education and Training Team. This role involves managing bookings, data input, and reception duties while ensuring a high-quality service to the community. Ideal candidates will demonstrate strong IT and communication skills and a commitment to customer service. Join a diverse team dedicated to improving health outcomes in Cornwall.

Qualifications

• Excellent IT, organisational and administrative skills.
• Strong commitment to delivering a customer-focused service.
• Ability to work under pressure and meet deadlines.
• Proven track record of working independently and in a team.
• Excellent communication skills and a flexible approach.

Responsibilities

• Support booking administration and data input.
• Retrieve information from databases as required.
• Man the Headquarters main reception.
• Ensure high quality service delivery.
• Perform reception duties at the Head office.

Skills

IT skills

Organisational skills

Communication skills

Customer-focused service

Job description

Role Overview

To assist the Education and Training Team to provide a full and comprehensive Education and Development service across Cornwall Partnership NHS Foundation Trust. The role supports the administration of bookings and data input, retrieves information from databases, and provides a professional service including manning the Headquarters main reception.

Responsibilities

• Support booking administration and data input.
• Retrieve information from databases as required.
• Provide a professional service and man the Headquarters main reception.
• Be an effective team member, ensuring high quality service delivery at all times.
• Perform reception duties at the Head office.

Qualifications

• Excellent IT, organisational and administrative skills.
• Strong commitment to delivering a customer-focused service.
• Ability to work under pressure, prioritise workloads and meet deadlines.
• Proven track record of working independently and as part of a team.
• Excellent communication skills and a flexible approach.

About the Trust

We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly, delivering community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.