Education and Quality Officer

Queen Mary University of London; City Of London; On-site; GBP 40,000 - 47,000; Full time

Job summary

A leading educational institution is seeking an experienced Education and Quality Officer to manage administrative processes related to student data and provide support across various academic programmes. The role requires excellent communication, problem-solving skills, and experience in Higher Education administration. A degree or equivalent experience is essential. The position is full-time and offers a competitive salary along with generous benefits.

Benefits

Competitive salary

Generous pension scheme

30 days' leave per annum

Flexible working arrangements

Qualifications

• Experience of administering teaching activities within Higher Education.
• Experience working with large student databases and Virtual Learning Environments.
• Ability to work independently and as part of a team.

Responsibilities

• Manage administrative processes relating to student data.
• Handle module registration and timetabling.
• Provide advice and guidance to students and advisors.

Skills

Excellent communication skills

Problem solving skills

High level of accuracy

Interpersonal skills

Education

Degree or equivalent experience

Job description

Position Overview

The School of the Arts is looking to appoint an experienced Education and Quality Officer to support a wide range of programmes and courses, that include Language Learning, Year Abroad, Pre-sessional, In-sessional, Foundation, BA, MA and PhD degrees. This is a key role, involving significant contact with students, academic and professional staff across various Queen Mary departments and Schools.

Key Responsibilities

• Part of a team which proactively manages administrative processes relating to student data within the School, module registration, timetabling, quality assurance and providing advice and guidance to students and advisors about School and University policies and procedures.

Essential Requirements

• Must hold a degree or equivalent experience.
• Experience of administering teaching activities within Higher Education is essential, as is experience of working with large student databases and Virtual Learning Environments.
• Must demonstrate excellent communication skills, problem solving skills and a high level of accuracy in your work.
• Must be able to work independently and as part of a team, and to use strong interpersonal skills to deal professionally with people at all levels.

About Queen Mary University of London

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we've fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Position Details

The post is based at the Mile End Campus, London. It is permanent and full-time (35 hours p/w) and is available to internal candidates only. The salary will be Grade 4, ranging from £40,015 - £46,618 per annum, inclusive of London Allowance.

We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.