Education and Events Executive

The British Society for Rheumatology; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading medical organization in the UK is seeking a motivated individual to coordinate events and educational courses. This role includes managing registrations, overseeing data systems, and stakeholder engagement. You will support various educational projects and ensure high-quality outputs and customer service. Candidates should have proven event planning experience and skills in managing multiple projects effectively.

Qualifications

• Proven event planning or coordination experience, preferably in education, healthcare, or membership sectors.
• Experience working with CRM systems and the ability to learn new programs quickly.
• Confident time and project management skills, working on multiple projects simultaneously.

Responsibilities

• Lead on course and webinar registration processes and data management.
• Coordinate the rheumatology training webinar series and education bursary programme.
• Support stakeholder management at courses and events.

Skills

Event planning and coordination

Stakeholder management

CRM and data management

Digital content creation

Customer service

Tools

Microsoft Dynamics

Job description

Main Responsibilities: Event & Course Coordination

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
• Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.

Systems & Data Management

• Oversee the team's CRM Microsoft Dynamics and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.

Project Coordination

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
• Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
• Support the delivery of digital sponsorship and educational partnership opportunities.

Marketing & Communications

• Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.

General Duties

• Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
• Support with BSR Committee liaison and logistics.
• Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.

Please note: This role will require travel and overnight stays, for example at our in-person courses. As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

1. Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives.
2. Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors).
3. Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs.
4. Confidence to manage stakeholders at all levels and to deal with external contacts.
5. Professional and personable when communicating with members, customers and volunteers.
6. Confident time and project management skills as you’ll be working on various projects simultaneously.
7. Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education.

Equity, Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.