eDiscovery Operations/Technical Practitioners

Elevate; United Kingdom; On-site; GBP 50,000 - 80,000; Full time

Job summary

Elevate seeks experienced eDiscovery Specialists to support a large-scale international engagement within a global eDiscovery and litigation technology function.

The role provides technical and operational support across eDiscovery processes, platforms and workflows, requiring hands-on experience, troubleshooting skills and strong collaboration with dispersed teams to deliver timely data processing and delivery throughout the discovery lifecycle.

Qualifications

• Hands-on experience supporting eDiscovery environments and workflows.
• Experience troubleshooting technical issues within eDiscovery platforms.
• Familiarity with the eDiscovery lifecycle from data collection to delivery.

Responsibilities

• Provide technical and operational support across eDiscovery platforms and workflows.
• Troubleshoot platform, application and data issues with timely resolution.
• Support the collection, processing, ingestion and management of ESI.
• Assist with data transfers, processing workflows and quality checks.
• Support administration and maintenance of eDiscovery tools and environments.
• Collaborate with legal, forensic and technical teams to ensure smooth delivery.
• Monitor workflows and identify technical issues to improve efficiency.
• Provide user support and guidance on eDiscovery systems.

Skills

eDiscovery ops

Litigation support

Technical support

Legal tech

Data lifecycle

Analytical thinking

Communication

Team collaboration

Tools

Relativity

Nuix

Exterro

FTK

Job description

Elevate is seeking experienced eDiscovery Specialists to support a large-scale international engagement. These roles will sit within a global eDiscovery and litigation technology function, providing technical and operational support across a range of eDiscovery processes, platforms and workflows.

The successful candidates will have hands‑on experience supporting eDiscovery environments, troubleshooting technical issues and ensuring the effective management, processing and delivery of electronic data throughout the discovery lifecycle.

Key Responsibilities

• Provide technical and operational support across eDiscovery platforms, applications and workflows.
• Troubleshoot platform, application and data‑related issues, ensuring timely resolution.
• Support the collection, processing, ingestion and management of electronically stored information (ESI).
• Assist with data transfers, processing workflows, quality checks and technical validation.
• Support the administration and maintenance of eDiscovery tools and environments.
• Work closely with legal, forensic and technical teams to ensure smooth delivery of eDiscovery projects.
• Monitor workflows, identify technical issues and help improve operational efficiency.
• Provide user support and guidance on eDiscovery systems and processes.

Required Experience

• Previous experience in eDiscovery operations, litigation support, technical support or legal technology.
• Hands‑on experience supporting eDiscovery platforms and related technologies.
• Understanding of the electronic discovery lifecycle, including data collection, processing, ingestion and review.
• Experience troubleshooting technical issues within eDiscovery environments.
• Familiarity with platforms such as Relativity, Nuix, Exterro, FTK or similar eDiscovery and digital forensics tools.
• Strong analytical and problem‑solving skills, with the ability to manage technical issues in a fast‑paced environment.
• Excellent communication skills and the ability to work collaboratively with geographically dispersed teams.