ED Admin Clerk

Surrey and Sussex Healthcare NHS Trust; Redhill; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A healthcare trust in the UK is seeking a passionate Admin Clerk to join the Emergency Department team in Redhill. The role requires flexibility for various shifts and strong communication skills. Responsibilities include providing administrative support, data capture, and working closely with nursing staff. The ideal candidate will have prior administrative experience and a proven ability to handle shift work, ensuring efficiency in a fast-paced environment. This is an excellent opportunity for those looking to contribute to healthcare services.

Qualifications

• Experience in an administrative and reception role with IT competency.
• Previous experience of shift work and customer service.
• Strong attention to detail and accurate data capture.

Responsibilities

• Provide administration/reception cover to the department.
• Work in a variety of shifts including early, late, and night.
• Utilize communication skills to solve problems effectively.
• Ensure accurate data capture and detail-oriented tasks.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Problem-solving skills

Job description

Overview

Do you have a passion for customer service? Do you enjoy the flexibility of shift work? If the answer is yes we have a job that suits you. The Emergency department is looking for caring, enthusiastic and highly organised Admin Clerks to join our friendly Admin team. The team works a variety of shifts covering a 24 hr period, 7 days per week, 365 days per year. Therefore the ability to work a variety of shifts, i.e. early, late and night shifts, is essential.

Responsibilities

• Provide administration/reception cover to the department and work in association with the nursing staff, consultant teams, the public, management and staff from internal and external sources.
• Work in a variety of shifts, including early, late and night shifts.
• Use excellent communication and interpersonal skills to work as a member of the team or individually, and use own initiative to solve problems.
• Attend to accurate data capture and detail-oriented tasks as part of the role.

Qualifications

• Experience in an administrative and reception role and competency in IT in the workplace.
• Experience of shift work and have worked with the public in a customer services role.
• Excellent communication and interpersonal skills.
• Attention to detail and accurate data capture.

About the Trust

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals. Our Trust provides both emergency and planned healthcare across East Surrey, North‑East West Sussex, and South Croydon, covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.