eCommerce Optimisation Manager

Key Appointments (UK) Ltd; Leeds; On-site; GBP 35,000; Full time

Job summary

A fast-growing product design company in Leeds seeks an eCommerce Optimisation Manager to enhance their Shopify eCommerce platform. Responsibilities include analyzing customer journeys, managing testing roadmaps, and collaborating with teams on optimisation strategies. Ideal candidates have proven experience in CRO, 2-5 years in eCommerce analytics, and a passion for measurable growth. Offering circa £35,000 per annum and a supportive working culture.

Benefits

Health and wellbeing benefits

Staff discounts

Accessible to main bus routes

Qualifications

• Proven experience improving eCommerce performance through CRO and data-driven optimisation.
• Strong understanding of Shopify, analytics, and performance marketing metrics.
• Experience working with UX principles and digital usability.

Responsibilities

• Analyse customer journeys and user behaviour to identify conversion barriers.
• Develop and manage an ongoing testing and optimisation roadmap.
• Use analytics tools to monitor key KPIs like bounce rate and conversion rate.
• Collaborate with designers, developers, and marketers on optimisation ideas.
• Implement segmentation and personalisation strategies for audience engagement.
• Stay updated with eCommerce and digital marketing trends.

Skills

eCommerce performance improvement

Shopify

Data analysis

UX principles

Digital usability

Digital performance marketing

Job description

eCommerce Optimisation Manager | Armely, Leeds (onsite)

Salary: Circa £35,000 per annum | Hours: Full-time, Permanent

We are looking for an eCommerce Optimisation Manager on behalf of a fast‑growing product design company whose brands are built around sustainability, innovation, and engineering excellence. This is an exciting opportunity to take full ownership of their digital conversion strategy and shape how customers engage and buy through their Shopify eCommerce platform.

The Role

• Analyse customer journeys and user behaviour to identify conversion barriers and opportunities
• Develop and manage an ongoing testing and optimisation roadmap (A/B and multivariate tests)
• Use analytics and reporting tools to monitor key KPIs including bounce rate, time on site, checkout completion, and conversion rate
• Work collaboratively with UX/UI designers, developers, and marketers to bring optimisation ideas to life
• Implement segmentation and personalisation strategies to engage different audience groups
• Lead by influence to ensure the team is aligned on CRO goals and improvements
• Stay current with eCommerce and digital marketing trends, particularly within Shopify and connected platforms

Skills & Experience

• Proven experience improving eCommerce performance through CRO and data‑driven optimisation
• Strong understanding of Shopify, analytics, and performance marketing metrics
• Confident in interpreting data and turning insights into actionable recommendations
• Experience working with UX principles, behavioural psychology, and digital usability
• ROI‑focused mindset with a passion for creating measurable growth
• 2‑5 years' experience in CRO, eCommerce analytics, or digital performance marketing

What’s on Offer

• Circa £35,000 per annum depending on experience
• 37.5 hours per week, Monday to Friday
• Flexible working hours – core hours are 10:00am to 3:30pm
• Free onsite parking and close to main bus routes from Armley Road
• Supportive and relaxed working culture with a strong team ethos
• Health and wellbeing benefits
• Staff discounts and access to early product prototypes
• Opportunities to contribute ideas and grow with the company

How to Apply

Please apply with an up‑to‑date and well‑presented CV outlining your relevant experience.

Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

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Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.