Ecommerce Operations Manager

XMA; Nottingham; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading technology firm in Nottingham is searching for an Ecommerce Operations Manager to enhance their ecommerce offerings. The role involves consulting with clients, setting up customer portals, and ensuring seamless marketplace integrations. The ideal candidate should have a background in ecommerce, strong analytical skills, and a passion for web usability. This position offers a hybrid working model with a salary range of £40,000 - £45,000 annually, along with a comprehensive benefits package including private healthcare and gym discounts.

Benefits

Private Healthcare

Pension

Gym Discounts

25 days holiday rising to 30

Employee of the Quarter

Qualifications

• Deep knowledge of online user experience, content management, ecommerce operations.
• A love of all things online.
• Experience in customer-facing roles.

Responsibilities

• Consult with customers and sales teams to determine eCommerce requirements.
• Set up customer portals based on their requirements.
• Liaise with IT to ensure smooth implementation of eMarketplace integrations.

Skills

Experience in an ecommerce environment

Strong analytical skills

Customer facing

Enthusiasm for web usability

Tools

Microsoft Outlook

Warehouse Management System

Job description

Job title: Ecommerce Operations Manager

Location: Nottingham - Hybrid

Salary: 40000 - 45000 per annum plus bonus

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Do you have deep knowledge of online user experience, content management, ecommerce operations and are looking for your next challenge? Are you looking at joining a reputable company within the sector? Do you like being hands on within your role and have a solid understanding of business principles?

If so we may have the role for you!

Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are looking for an Ecommerce Operations Manager to develop and enhance XMA's ecommerce offering with the vision to create an outstanding user experience customised to customers' requirements.

Key Responsibilities

• Consult with customers and sales teams to determine their eCommerce requirements and be able to deliver the solution.
• Present the online portals to customers both face to face and virtually.
• Set up customer portals based on their requirements.
• Demonstrate and promote XMA's ecommerce offering to customers and sales teams.
• Liaise with IT and third parties to ensure eMarketplace integrations are implemented smoothly.

Requirements

We are looking for a candidate that will have a deep knowledge of online user experience, content management, ecommerce operations and the principles surrounding it. Other requirements include:

• Experience in an ecommerce environment
• A love of all things online
• Customer facing
• Strong analytical skills
• An enthusiasm for web usability

Equal Opportunity Employer

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

We are a registered Disability Confident Employer (Level 3) and as such we will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process.

If you have any such requirements please do not hesitate to contact us on our email; we will be happy to action your requests.

Alternative Job Titles

Ecommerce Operations Manager, content, content management, online trade, online enablement, ecommerce engagement.

Additional Information

Required Experience: Manager

Key Skills: Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary: 40000 - 45000