Ecommerce National Account Manager

Newell Brands Inc.; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consumer goods company in Manchester is seeking an eCommerce National Account Manager to oversee key accounts and develop customer relationships. You will focus on financial targets and growth through effective account management, while collaborating with teams to deliver results. Ideal candidates have a business degree and proven experience in eCommerce account management, with a strong command of MS tools. The role offers opportunities for professional development and a supportive corporate culture.

Benefits

Access to LinkedIn Learning

Employee Referral Program

Global Employee Assistance Programme

Paid time-off for charity activities

Qualifications

• Proven experience in full-cycle account management in eCommerce.
• Success in growing accounts in FMCG or Consumer Packaged Goods sector.
• Fluent in English (written and spoken).

Responsibilities

• Manage and develop accounts, focusing on customer retention and growth.
• Oversee financial targets including P&L for accounts.
• Create and manage promotional plans over a 12- to 24-month period.

Skills

Account management

Customer relationship building

Sales forecasting

Negotiation skills

MS Excel proficiency

E-commerce knowledge

Education

University degree in business or related field

Tools

MS Word

Outlook

PowerPoint

CRM software

Job description

Your Role & Team in a Nutshell

As an eCommerce National Account Manager, you will manage and develop a set of accounts, including Argos. Your focus will be on customer retention and penetration, maintaining strong stakeholder relationships, and identifying opportunities to grow the business. You will be part of a sales team of six, delivering against financial goals and KPIs while championing brands from the Writing category (e.g., Parker, Sharpie) and the Food & Beverage category (e.g., Sistema, Contigo).

Your Key Responsibilities

• Oversee financial targets, including P&L for accounts, and drive growth by boosting profitable sales and forecasting business metrics.
• Cultivate customer relationships to spot new growth opportunities.
• Create and execute Joint Business Plans, regularly reviewed to meet all account goals.
• Foster existing client partnerships in alignment with company business aims.
• Create and manage rolling promotional plans over a 12‑ to 24‑month period.
• Seek out and expand new business avenues that align with company strategic objectives.
• Launch new products effectively to enhance brand visibility online.
• Negotiate with a diverse client base to expand business in line with company overarching goals.
• Work collaboratively with senior management and various teams to manage product ranges and advocate for your accounts throughout the planning cycle.

Required Profile

• University degree in business or a related field.
• Proven experience in full-cycle account management in eCommerce, with demonstrable success in growing accounts and delivering results in a FMCG or Consumer Packaged Goods sector.
• Knowledge of eCommerce product flow and web store performance optimisation.
• Good command of MS Excel, Word, Outlook, PowerPoint and CRM.
• Willingness to travel to meet customers and for internal meetings on a regular basis within the UK and Ireland.
• Fluent in English (written & spoke).

Desired Qualities

• Driven to thrive in a complex, fast-paced environment.
• Strategic thinker with a winning mindset.
• Solutions-focused, able to challenge constructively and share visions for success.
• Skilled in building cross-functional and cross-channel business relationships.

Benefits and Corporate Citizenship

• Access to LinkedIn Learning (17,000+ courses) for professional and personal development.
• Corporate Citizenship: environmentally sustainable and socially sensitive business practices.
• Employee Referral Program – opportunity for a bonus.
• Global Employee Assistance Programme – confidential support for you and your family.
• Give@Newell – paid time-off for charity activities dedicated to local communities.
• Access to Employee Resource Groups fostering an inclusive culture.
• Core Values: Integrity, Teamwork, Passion for Winning, Ownership, Leadership.

How to Apply

If interested, please click Apply Now on this site and upload your CV. If shortlisted, the recruiter will invite you for an initial phone interview.

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