Ecommerce Manager

MacGregor Black; Greater London; On-site; GBP 45,000; Full time

Job summary

A leading company is seeking an Ecommerce Manager to enhance their digital presence and drive online revenue. This role involves managing ecommerce operations, optimizing customer journeys, and collaborating with various teams to implement effective strategies. The ideal candidate should have a strong background in ecommerce management, analytical skills, and experience with digital marketing tools.

Benefits

Competitive Salary

Benefits

Qualifications

• Experience in ecommerce management within retail or consumer goods.
• Familiarity with SEO, SEM, email marketing, and social media advertising.

Responsibilities

• Develop and implement ecommerce strategies to meet sales targets.
• Monitor site analytics and KPIs to improve conversion rates.
• Manage platform and vendor relationships for ecommerce operations.

Skills

Analytical Skills

Collaboration

Communication

Organizational Skills

Tools

Klaviyo

CMS

Job description

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Global Recruitment Consultant - Technology & Digital | Sports, Outdoor, Fashion & Luxury | @ MacGregor Black

Ecommerce Manager

Are you passionate about all things digital and driven by delivering growth online?

Do you thrive in fast-paced environments and know how to turn clicks into conversions?

Ready to take charge of a dynamic ecommerce function within a global brand portfolio?

MacGregor Black is partnering with a Global Brand Owner with a diverse portfolio to find an Ecommerce Manager, this is as permanent role based in London.

As Ecommerce Manager, you’ll play a key role in scaling the business’s digital presence and driving global online revenue. Working as part of a collaborative team, you’ll be responsible for managing day-to-day operations across ecommerce platforms while optimizing the customer journey and executing the commercial trading calendar. You will also guide external agency partnerships and support wider marketing and trading initiatives.

Key Responsibilities:

• Strategy & Trading: Develop and implement ecommerce strategies to meet sales targets and accelerate online growth
• Platform Operations: Oversee all online activity, including product listings, pricing, promotions, and inventory
• Performance Optimisation: Monitor site analytics and KPIs to improve conversion rates and customer engagement
• CRM & Email Marketing: Own and optimise Klaviyo CRM campaigns aligned with the trading calendar
• Paid Performance: Guide digital marketing agency to ensure PPC spend supports commercial goals
• Collaboration: Work closely with marketing, design, and customer service teams to enhance campaigns and promotions
• UX & Innovation: Stay on top of trends to improve the customer journey and identify growth opportunities
• External Partnerships: Manage platform and vendor relationships to ensure smooth ecommerce operations
• Market Insights: Conduct ongoing research and competitive benchmarking to stay ahead of the curve

What are we looking for?

• Demonstrable experience in ecommerce management, ideally within retail or consumer goods
• Strong analytical skills with a data-driven mindset
• Excellent cross-functional collaboration and communication abilities
• Familiarity with ecommerce platforms, CMS, and digital tools
• Experience across SEO, SEM, email marketing, and social media advertising
• Strong organisational skills with the ability to juggle multiple priorities in a fast-paced setting

Competitive Salary + Benefits

For more information, please contact Gabby Zachrisson.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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